January 2024 by Tracy Halliday
Ok nothing specialLong waits
June 2023 by Ali Hamza Ahmed
Pleasant staff. Takes a while but not too bad.
March 2023 by Munaf Patel
Couple of staff member?s have very unprofessional customer service, very bad attitude
December 2022 by Sohail Amjad
As I request prescription my GP 29nov & today 06 Dec I go for collect they said this medicine already issued, this is not first time before happened same problem with my son .I can't understand how they can issued our medicine to someone else.
October 2022 by Ray wharmby
Cohens Watersmeeting is not fit for purpose! Basically lied to my face & blamed the doctors for not processing my prescription when all along they hadn?t even put my request in after 7days..absolutely disgraceful service!!
June 2022 by Adam Fitzpatrick
Absolutely ridiculous service, my wife called 22 times and finally got through for her to be spoken down to. The man on the phone did not listen to what she was was trying to order in my sons prescription, even though this was a repeat prescription which we have ordered once a month for the past 2 years now. The rude and obnoxious man needs to have training in customer service, considering his role.
February 2022 by Layla Fist
Disgusting how they spoke to me when all I was doing was picking up on behalf of someone ! Shouting at me then when I returned after speaking to the parent I then had two of them shouting at me and suddenly told not in stock and just started talking nice to the person behind me
September 2021 by gerald guest
I have took a bashing over the last 12 years, health wise. Nothing but excellent service and a caring attitude, from both the surgery and the chemist. Lauren is always on the ball! nothing runs perfect 100% everytime Feel great now. stopped drinking MILK..
September 2021 by Balto Kemmerer
Always quick and helpful. Very strict with covid rules which is super reassuring. Everyone is always friendly. I'm a very socially anxious person who struggles a great deal with this stuff. But I cope there. Which is a good sign.
September 2021 by Shane Gibbons
Rude and always rushed of thier feet. A few staff are respectful. Ive had controlled medication missings what wouldnt of been replace if i left on a couple of occasions. Will be changing chemist soon as possible
May 2021 by Balto
Always quick and helpful. Very strict with covid rules which is super reassuring. Everyone is always friendly. I'm a very socially anxious person who struggles a great deal with this stuff. But I cope there. Which is a good sign.
September 2020 by sara waring
Visited the chemist to pick up a prescription that had been placed by the out of hours doctor for my husband who is terminally ill with cancer. The man behind the counter couldn't be bothered to look for the prescription and told me to go to the doctors next door instead. The receptionist in the doctors surgery spent 45 minutes trying to find the prescription and finally told me it was next door at the chemist all along. The chemist was closed when I left the surgery. Absolutely fuming. Poor customer service and laziness which can be dangerous. My husband urgently needed that medication. Shouldn't be operating as a chemist in my opinion.
September 2020 by N B
Incompetent and rude staff who refuse to deliver medication and ask to collect instead. Give wrong advice. Don't understand patients needs or the basic meaning of customer service. I've used a number of chemists prior to this. This has been the worst.
September 2020 by Go House Processing
A lot of mistakes, wrong medication ordered; medication not delivered, etc... lost count on how many complaints... given up really, My GP now complains if they get it wrong again. Worst mistake was putting the wrong medication in a bottle, so I OD on one type of medication whilst didn't have enough of the other. Could have killed me.
December 2017 by Gaynor Louise Glaister
I go here quite alot & i think the staff are really helpful. The only thing i have to say is they have a room where they could take some people to give them a little privacy but instead they choose to just do things in front of other people who are waiting for prescriptions.
