June 2025 by Craig Holden
Clean and tidy. My daughter loves the arcade in the vaults.
June 2025 by Game Vault
Yes! We love our home! Clean and tidy. Support staff at Market Place are excellent.
January 2025 by Mr Kels
Clarks Bolton houses one of the best costume service personnel i have ever met. Ordinarily i dont usually make reviews but i can not keep calm not to appreciate the best. Out of curiosity i have to ask her name. *Ayesha*
January 2025 by Jose Soria
I went into Clarks in the market place for my second pair of shoes they are amazing. I was welcomed by the most incredible staff , Heather, Ayesha, Iman, Azan and Nicole. Such a busy day yet they all seemed to be smiling and were more than happy to help. Would recommend this store to anyone ??
November 2024 by wendy nuttall
Went to getting grandsons shoes fitted no choice was offered as only one pair he could have fit in to so told go online which then won?t be fitted. staff never tried talking to baby and I left very disappointed I?ve since took shoes back as felt very disappointed start to finish went elsewhere paid more buy got a better standard of customer care
July 2024 by Paul Smith
We are very disappointed with the poor attitude shown by a young female colleague today.
We were outside the store before opening time and were told by the young lady (who was waiting for the store to open herself) that she doesn't talk about work before she starts and to come back at 9.30.
Her attitude really put me back, not what I have come to expect from a Clarks representative.
June 2024 by Hana Y
Big thanks to Oliver who helped us with our little boys sandals today. Initially went in for shoes but decided on sandals for the summer. He bought out a few pairs and was very gentle with my little boy when measuring him up and advising us. Thank you again.
June 2024 by Steve Buckley
We?ve been coming here for our children?s shoes for years mainly due to the excellent service we get from Jasmine. Recommend!
May 2024 by Nasima Taniya (Nasima)
Went to buy some shoes but had to rder them in store, unfortunately even though repeatedly I gave them my right email the receipt just didn't come on my email. Had to go bk in store to ask for a proof of purchase print out, otherwise good
October 2023 by Red Duncombe
Got a first pair of shoes for my little one. Best place for first shoes.And even thou they didn't have any shoes my size the service was fantastic.
July 2023 by maxine scott
Young staff with No experience in Customer care/support/service...No life skills...very well presented 5?for appearance....just not with IT...distant like other things on their mind...great choices for children
February 2023 by mccaman425
The 5 stars are for the shoes and young man who served us, not the whole experience.I took my grandson for his 1st pair of shoes. The member of staff who actually served us was great. He was patient, helpful, and didn't seem to get stressed when baby didn't want to have his feet measured, he couldn't have been any better, just a very nice young man, along with another male member of staff who offered extra help.I had a bit of trouble getting out of the shop. They had a barrier and a lady manning it. For some reason she mustn't have been able to see two adults with a pram waiting to get past her in her peripheral vision, another member of staff shouted her to get her attention, she then moved to the side but didn't move the barrier, when I mentioned I wouldn't be able to get the pram out she moved it a little to give us the smallest space to get out.(I work in retail so I'm always polite to staff as I know how hard it can be when dealing with customers. For some reason she wasn't being helpful at all.)Apart from that, we were very pleased with the service from the 2 young men who served us and the shoes.
January 2023 by Chris Molyneux
Good professional service
January 2023 by jo ojosan
Great service. Very helpful polite staff.
October 2022 by Matt Priest
This review is regarding staff and not the shoes themselves. I've been three times now for my little ones shoes. I have found the staff great expecially Heather. She was so patient even when my little one decided he wouldn't try any shows on as they were all rubbish.
