November 2023 by Dougie82
Have been attending this practice since 2016. Always sound professional advice and care for prevention and treatment of dental problems. Easy to get emergency appointment and regular follow ups. Am an NHS patient.
November 2023 by Brett Jennings
Initial phone call was made for dental implants. The lady I spoke to gave me information regarding an examination at a cost to become a patient at their practice and along with that I would get the consultation free for the implants rather than at cost. She then told me after the consultation I would have to come back for another consultation at full price for the implant again and then said do you want me to book you in but I will have to pay the examination fee. I then asked why I need 2 consultations for the implants and I said before I pay the initial fee I want transparency on the payments so they don't go spiralling with one consultation after the other at my cost .She denied saying it in the end because I said until I know the costs I'm not paying anything so won't be going ahead if it's not clear and she said okay you can try another Bupa ? great confusing customer service. I won't be using this Bupa practice for my dentistry nor implants. Isn't my loss
October 2023 by Mrs B
Rubbish health service in Uk even though I?m private patient but no actual service is ever provided. Dr sameera is such a rubbish , doesn?t even know to take out simple infected tooth and cut the bridge. She is only interested in listening songs and doesn?t even know how to start the machine. All her hair were splashing on my face. Such rubbish. I had to go back to my homeland for just tooth extraction and done implant from there.They only give you appointment for consultation after consultation but no actual service. No relief from pain you are carrying in your mouth for ages. Rubbish system. Junior dentists don?t know what to do except referring you to senior dentists and seniors will drag you for months just for consultations.
August 2023 by Melanie Hall
Recently had a Hygienist appointment, I needed 2 because I hadn't had a Hygienist appointment for a long time it was my first at this practice. Had Nicola who was amazing and even though I've been to this practice for a few years I hated the the thought of having my teeth de-scaled and polished. I told Nicola of my anxiety and she was so lovely, I never felt anything, she kept stopping and asking if I was ok.So now I'm going to have 2 Hygienist appointments every year, my teeth looked so much brighter ( don't smoke but drink a lot of tea)I'm having the Zoom whitening in 2 weeks time here by the Dentist so seeing the Hygienist was good before the whitening. Nicola was absolutely amazing and are all the staff, reception staff are so friendly and helpful.
June 2023 by Debbie Hudson
I had four front teeth removed and a denture fitted. I can't praise the staff enough for their attention, reassurance and support through the whole process. Dr Kulsum was amazing and I can't thank her and the team enough! I finally feel confident when I smile!
June 2023 by Reconnaissance Business
This was my first time at this practice and was hoping to get my teeth checked, as I haven?t done so in a while after moving up to Bolton.Prior to the appointment, I rang them to confirm that my appointment was still going forward and they confirmed that it was. They then asked me if I could come in 10 minutes earlier for my appointment, which I did. Only for me to be called into my appointment nearly 20 minutes later with no explanation. I?m sure that if I had arrived 20 minutes late I likely wouldn?t still be able to have my appointment. No one gave me a reason why either, but I did mention it to reception.As this is a paid service, I was hoping for a better experience. I wonder this this is a common thing at this practice.But, would like to point out that the staff at reception were lovely.
June 2023 by Anne-Marie Martin
Fantastic experience. I had a crown fitted and a filling. The service was excellent and I experienced no pain whatsoever.
May 2023 by Tracey Barlow
Had a appointment to have a front tooth removal today, i was very nervous before going in to see Samira Mohamed and Vicky. They explained everything and it was so easy and pain free. Thank you ladies so professional
April 2023 by Stephen W
Excellent service. Mr Mitha puts you at ease and looks after you. He's a very professional, caring and supportive dentist. The dental nurse and desk staff were very friendly and helpful too.
April 2023 by Axel Waring
The Staff are very respectful when you first walk in, treatments are very cost worthy and the dentist keeps you updated with what is happening during your procedure!
April 2023 by Lisa Scott
Had appointment/treatments with Nick and Hannah, who were great, but all members of staff were friendly and helpful. I had a really good treatment experience - thank you!
March 2023 by Phil B
Amazing place. Have just recently had two dental implants that was carried out by Mr. Mitha. I expected to have pain, having watched the procedure on youtube, but no, nothing. The whole process took just over six months and no pain at all. Very pleased with the care and treatment Mr. Mitha gave me. Perfect in every way.
February 2023 by Robert Leatherbarrow
My new Dentist Nadia Munschi was very calm and clear as to what was needed re my extractions, which she carried out impeccably, I can't speak highly enough about her and my treatment..
February 2023 by Sarah Spencer
Excellent service. Professional and caring even to patients who are anxious about visiting the dentist like myself.
January 2023 by James McGlasson
Great dentist. Recommend joing them if you need this service.
