August 2025 by naqqash mujtaba
Not open on time as per advertised.
The RollBack prices are not updated while checkout.
The staff is admitting that prices are not updated.
Need close look out while checkout. Overcharging....
August 2025 by Natalie Whitney
I order my weekly shop from this store. The delivery drivers are always friendly and helpful.. today however , the driver Stephen , went above and beyond. He went out of his way to sort out an issue that arose with a couple of the products I had ordered. Fabulous service.. Thank you!
July 2025 by Ellie Irwin
Good experience at ASDA!
I had a good experience at the ASDA customer service desk. A lovely lady who i think was named Pauline was incredibly kind and helpful, she went out of her way to help me when I really needed it. Her willingness to assist made a big difference. Thank you!
January 2025 by Peter Benkoczky
Terrible place to shop!
January 2025 by Peter
The worst ASDA in and around Bolton!
December 2024 by RL Morrison
Usually busy
December 2024 by Sameh Moussa
As long as you open on Sunday at 11am , so don't open the entrance for customers before that time which is 10am , when the customers get in and want to check out at the cashier then they can't and return back the food !!!! That is not professional at all I don't understand what kind of management is !!!
December 2024 by Martyn Taylor
Beggers outside ? beyond a joke now & not being dealt with
stopped shopping there & go to Tesco now
December 2024 by Amarah Matadar
love the food good job????????
November 2024 by keiron hill
best ASDA ever and i ve been going here since 2006 when i was born one and its brilliant
November 2024 by Edward Chu
Disgraceful service from this store. This store has been delivering to my uncles neighbour for months and always parks blocking his driveway. My uncle is a disabled guy with a heart condition and there is a no park zone in front of his driveway in case anything happens. After several complaints they're still parking on his driveway even though there are spaces across the road. Calling them seems to fall on deaf ears. Terrible service.
November 2024 by Pauline Edwards
Always go to self serve. Speaks for itself
November 2024 by Sumant Pancholi
Went to Moss Bank branch. Decided to order Pizza before shopping. Staff told us to come back in ten minutes. Went back later and waited five minutes .Staff carried on whatever she were doing. She wasn't interested in serving us. So we left.
Disgusting service.
November 2024 by Melanie Hall
SHOCKING RESPONSE FROM THE FLOOR MANAGER NEIL ???
I placed a online grocery order on Saturday for delivery on Sunday as my last online order was during the week there seems to be a huge problem with the picking staff on a Sunday?? The week before my daughter placed a click & collect order and there was 18 items not available??? Questioning this we drove to the store from Harwood/Bradshaw Bolton to complain as we looked on the shelves every product was available?? And the online grocery manager gave her the items free of charge ( which you would expect for the trouble of having to drive to the store. I said to him " Are they kids who are picking the groceries? He said yes unfortunately sometimes they are I will have a word with them. So my delivery Sunday 13th October what could possibly go wrong ? After all the staff will be spoken to and so everything should be OK "NO" it wasn't, so I ordered a beef joint & a lamb joint just in case one really wasn't available as a back up for the roast dinner I was going to cook " neither was delivered??? Nor the eggs or the victoria sandwich or the medallion steaks or the cheese so thinking this can't be right we again drove to the store, we went to the relevant Aisles and guess what " EVERYTHING WAS THERE WITHIN 30 MINS OF MY DELIVERY AT HOME?????? We placed everything in a basket and asked for the Grocery online manager it wasn't the same one from last week who was really helpful and understanding this time we got the floor manager NEIL who wasn't giving me anything for my trouble or to apologise or to pay towards my petrol for the trouble??? We took pictures of everything to send to HEAD OFFICE, NEIL said the guy last week should not have given your daughter anything?? He said he would get my delivery charge refunded ?? And that was it ?? I phoned Asda customer service today and that refund was never received by the payment team ?? Obviously he had no intention of literally doing anything?? We left the store yesterday extremely annoyed at being dismissed by NEIL we gave him the basket as we wasn't prepared to pay for the items that clearly was on the shelf but the lazy picker couldn't be bothered to send with my delivery. So you might ask yourself what was done since last Sunday in a week to improve the online grocery delivery from this store "ABSOLUTELY NOTHING " YOU DON'T GET THIS AT TESCO, MORRISONS SAINSBURY'S ETC so NO goodwill gesture no delivery charge refund?? What an absolute disgrace ?? I asked for the managers name who is Mark the floor manager NEIL refused to give any surnames?? Odd ? Maybe the lady who comments back from the store to all reviews could pass this onto MARK the manager as I will be logging an official complaint and sending the pictures of the items that was on the shelves. If you like ASDA then do your shopping yourself go into the store or maybe choose a different Asda one that is more updated as this one isn't the best. I won't be back to be honest it's been an eye opener because now I will do my own shopping. Wish I could post the pictures I took so here's what was on the shelves
Beef 9 Joints
Eggs pallets & pallets of them ???
Medallion steaks at least 28 packs
Victoria cake 3 boxes
Lamb half leg 4 of them
Yes I know " HOW UTTERLY RIDICULOUS "
October 2024 by Chaplin Yogi DeBear
Not a good local Asda store.
They have stopped serving the Astley Bridge and Halliwell Community.
Thevstore is not as big as the superstores and therefore does not carry a full range of all available items you can find at a larger Morrisons. This can mean that the lower budget end of products tend not to be on the shelves forcing you to buy the more expensive basic Asda brand rather than the Smart Price & Farm Stores saver brands.
This store has a pharmacy.prity much useless and small Gorge clothing area prity much Useless.
The Petrol station on the A666 Blackburn road is nolonger the cheapest around,
all in all a rubbish Assa but a bit of a limited stock range ain't good anough in a new 15mins City...
