November 2023 by Thomas Radford
This is one of the worst post office I have never been to rude nasty lady not helpful at all it want to close down or get new staff because the staff are horrible OMG
October 2023 by Steve Hyde
Never ever use the Post Office Counter in this shop unless you are faced with a life or death situation. I have never encountered such useless staff anywhere. having spent 10 minutes this morning waiting to be served and having just got to the head of the queue someone jumped in front of me and when I pointed out where the queue was he said it was ok because he needed to do some banking. I again pointed him to the queue only to be told by the cashier that because the guy needed to bank he could be served immediately. Why have a queuing system? The second cashier then came out and told me to move to the back of the queue, at which point I decided to take my business to a more customer friendly Post Office Counter. I know that post office staff have a reputation for being rude and offhand but this place is in a different league. Customer care training is definitely needed here or even better close the store completely.
August 2023 by Karen Davies
I stood at the counter waiting to be served for a scratch card. Which is slightly two the right of the till closest to the door. No one else was waiting at the time a person came to the first till and two women went to the left of and were seved ahead of me when I mentioned it to the person serving she said No Bother....no bother I said perhaps I'm sorry might have been more appropriate....no customer service skills
July 2023 by Mohammed Abdul Rohim
3 members of post office staff are laughing their heads off about a story to do with customers who havemental health issue, making me wait several minutes before being seen. Unpleasant , unfriendly, unkind.
June 2023 by Helen Dod
Shop was closed this morning with a sign saying 'temporary closure' and in the meantime we can shop online, but no date as to when it might reopen.
May 2023 by Susan Peak
A standard Smith's
April 2023 by Tameka Reid
Never have I left a shop feeling this suicidal. Customers service & mental health training really needs to be undertaken here.The way the staff treat customers especially those who come from ethnic backgrounds is just disgusting. What a proper disappointment ?
January 2023 by I am Groot
Addition of post office was handy but shop lacks the range of items it previously provided.
January 2023 by John Hypson
Addition of post office was handy but shop lacks the range of items it previously provided.
October 2022 by pauline
Bit pricy but good location and range of stationary
January 2022 by Seb Fetea
Nice staff.
July 2021 by Lil' S's World
Fortunately enough it's been very helpful that WH SMITH'S have remained open throughout the first and second period of lockdown enabling the local community the opportunity to pay their bills.Plus with the fact that general book shops have remained closed it's given the opportunity to buy something's for Christmas thank goodness.
July 2021 by Shaun Barlow
I was appalled at the service today at my local w h Smith store I went in to renew driving licence and the assistant left his post where I and upto 10 more customers were left waiting for half an hour won't be using w h Smith again
July 2021 by Elizabeth Wearden
It was small hardly any lights on shutters not up. Properly
October 2020 by Aaron S.
A pretty nice WH Smith location for a small town, although it isn't the new-style, modern format which is mainly in larger towns and cities, and shopping malls, it still remains a pretty good store, located inside Ashton-Under-Lyne's The Arcades' mall.The book selection is pretty good, it's the best bricks and mortar retailer in the town if you're looking for books, the prices obviously are more than Amazon.It also is home to a decent selection of stationary and the post-office.The typical old-fashioned WHSmith decor in older stores remains, the carpet is less than ideal as it looks ragged and dirty, I much prefer the wooden style floors in their newer stores.Still a pretty decent WH Smith location, useful location within the town offering some decent services. 3*