August 2023 by RakB
Awful experience and I really don't know why I still bank there. I attended branch on 20 July 2023. I was served by a lovely young new member of staff. My dissatisfaction arises from the older lady sat next to her. I found her manner completely rude, firstly to the old lady she was serving who was struggling to understand online banking and then she thought it was appropriate to whisper to her colleague about my deposit and look at me with disapproval.(I was depositing a large quantity of £1 coins) Sometimes it is these older members of staff who are downright rude and feel they don't have to follow customer service rules!
May 2023 by Maxine Coates
Really helpful and friendly service this morning. Much appreciated thank you.
February 2023 by thomas hackett
Why are your hours shorter than most other banks in the same area I called to pay in a cheque branch was closed machine outside would not accept cheque so have to make another trip to pay it in at the others in the surrounding area were all open???
December 2022 by Chris Ball
Don't use this bank if you can put a cheque into my account with quite a lump some from an energy supplier the next day wouldn't give me any money from that or my wages they said I've got to prove the funds are mine even though I still had top half of cheque and Id with me .it was an absolute nightmare. The customer service do not care and are very arrogant
October 2022 by andrew stanworth
I got in at the right time and avoided the huge line you sometimes have to wait in! But the staff there are great. And usually, everything is great.
February 2022 by pauline
Bank , staff good.
January 2022 by Garry Hughes
Nice professional staff unlike other banks who don't dress appropriately. Handled my issues very well and went away happy.
January 2022 by Pauline Partridge
Very helpful,polite staff
January 2022 by Tracy R
Can't call branch for help
July 2021 by Simon Day
Growing tired of the external deposit machines not functional out of hours. Not just this branch but most across the North West.
July 2021 by Martin Barber
Fabulous helpful staff, greeted at the door, and helped step by step with my banking needs.Well done Ashton Santander ?
July 2021 by Guilherme Jort
Online it says they shut at 16:30. I arrive at 15:15 they were closed. Using covid to shut down early maybe, joke.
September 2020 by Alvin Nightingale
You always get very good service.Everybody is very polite and good at there job.They always say please and thank you.
September 2020 by Maryam Abdali
I like it, Santander has polite, friendly and patient staffs.
July 2020 by David Eckersley
Internet suggested the branch was open (20/4/20), that was not the case. Wasted journey.
