August 2025 by Sally Sexter
Came in the other day and austin came and served me he got me an amazing deal on a phone saving me money and getting a tablet along with it
June 2025 by Jackie Hodge
Called in this morning but left feeling embarrassed as the assistant was to tired to deal with me and because I asked him to explain what he had just told me he tutted so I said I would come back when he was less tired he did say he had been up since 4am well I do 12 hr shifts and your body language says it all when you are dealing with people
April 2025 by Liz Rynham
Very busy but helpful staff
February 2025 by Janaina Nunes
Firstly, employees do not give
correct information about the products, secondly and very important to highlight that they treat the
customers in a rude way and still do
jokes because the customer
He can't communicate well and has autism, I don't recommend this store in particular.
December 2024 by Dennis Bishop
I visited the shop on Saturday 28th December 2024 for advice as to purchasing a new mobile.
I was dealt with by Ryan who went above and beyond in dealing with my request.
On the basis of what he said I purchased exactly what I needed and he dealt with moving the files on my old phone over to the new one.
November 2024 by Lelia Rostami
My experience with O2 has been extremely disappointing. I had a simple request to switch my line from a temporary to a permanent plan, but it?s been over two months now, and they still haven?t managed to get it done! This process should be quick and straightforward, yet every time I call, I get the same repeated explanations from support, with no real progress.
The main issue is that each time, customer service promises a solution, but the next time I check, I have to go through the same steps all over again. It?s been a frustrating waste of time, and my line is still stuck on a temporary plan. This level of delay and disorganization is unacceptable for a major provider like O2.
If you're looking for a provider that handles simple requests smoothly and efficiently, I suggest considering other options. My experience with O2 has shown that even the smallest requests can turn into a long and exhausting process.
June 2024 by Martin McCann
Visited O2 at Ashton U Lyne on Saturday 1st June, the young lady we dealt with was more than 100%, i would go as far to say she is a credit to O2. As an older man i do not give praise lightly this young lady is an exception. If there were ten stars i would have clicked them all. Well done to the person who employed her in the first place.
May 2024 by Kos
Went into O2 Ashton uLyne today.We were served by Jack,who managed to sort out the problems I had been experiencing with my mobile phone - Jack was helpful and very professional- 5 stars!
May 2024 by Matha Goram
Received superlative assistance/guidance for my eSIM technical issue. All questions answered to my satisfaction fully.
April 2024 by sue winter
Went into o2 shop in ashton for help with my phone, spoke to Daniel who was very efficient, pleasant and very helpful. He resolved all our questions and we left the shop 2 very satisfied customers
February 2024 by Gerard Coen
Found the team very knowledgeable and helpful at every visit. Always give excellent advice and easy to talk to. Have recommended O2 Ashton to family and friends.
February 2024 by Alison Inkson
Very helpful and professional
January 2024 by Sarah Schofield
I have been going to this shop for years and I don't have a bad thing to say. The staff are always really friendly and helpful.
December 2023 by Brian Hill
No idea where bad comments come from for this store. Used them two years ago they were good then, just used them again to upgrade lads are really good and helpful, and Dan sorted the change of two phones again brilliantly. More than recommend.
August 2023 by Floorsub
Had some mobile blues but Ashley and Nawal soon had them sorted and our way.Really good technical service which was delivered with a gsoh too thanks!
