March 2024 by Keiren Thornton
Third time I have had cold food here need to get some new ovens or extend cooking time. Full breakfast poached eggs were unedable cold beans and practically raw bacon.
February 2024 by Paul Turner
I called in at 9am this morning looking forward to a breakfast and was disappointed to be told they had none.If I ran My business in this manner I would have no customers left - get Your act together M and S.Such a shame as the staff are friendly and helpful with the food quality normally very good .I will be taking My business elsewhere .I wonder whether or not management actually takes any notice of customer experiences and are proactive following any issues that might arise.
January 2024 by Keiren T
Waited 25 minutes for what was supposed to be sour dough toast!!! No mention of any delay with food orders at the till!!! When today finally arrived long after coffee had been consumed normal sliced bread DONT advertise as sour dough when it's not. Really disappointed overall
January 2024 by Elle Kaye
Love this place especially the food hall
December 2023 by Katherine Jones
Lovely staff and service but disappointing food choices. The vegetarian breakfast was not available or the alternative avocado on toast. I ended up with two pieces of toast. I won?t be going for breakfast again.
December 2023 by Paul Midgley
Excellent service at "click & Collect, and main service areas. Queues managed well, and food hall well stocked.
November 2023 by Charis G
After a wait in the queue, ordered 2 breakfasts and drinks. Took the drinks to the table, finished them and Still no breakfast had arrived! 30 mins after sitting down... went to ask how much longer it would be, only to be told that there were 9 orders that needed to be cooked before they started making ours! We left... hungry! Not enough staff and whilst those who were there were friendly and doing their best - they were missing someone taking control and sorting things out. Should have mentioned at the ordering point that the wait was so long! Probably would have helped to pause orders to give the kitchen time to catch up.
November 2023 by Rafal Rolirad (Roland)
Nice store, great selection of quality products. I don't go there often but if looking for some clothes always checking M&S.
October 2023 by ken murray
Cafe was understaffed and very slow to serve the line of customers. This is unusual so hope it is a one off.
October 2023 by Ram Arslan
Staff lack of knowledge about products and delivery two days in a row I've visited the store for some out of stock products I asked member of staff the young lady she said I will go and check if we have any in the warehouse she went never came back after I finished shopping I have seen her on the other Isle I asked her again she said they didn't have any but she couldn't be bothered to come and tell me staff needs more training.
October 2023 by Shaun O'Hara
This review is for the food hall. I used to rate this store highly but it now seems to have stock issues. Fancied some steak so I nipped in. No steak. No standard small fresh milk. Shopping in here feels pokey and hard work.
September 2023 by Zoe Robertson
Lovely food, guaranteed quality and tastiness
July 2023 by Nan Ironside
Love this store.Clothes good quality and food excellent.
June 2023 by shumonmiah
Really like their Mac and Cheese from the downstairs supermarket, so tried it at the cafe and was not disappointed! My wife had the smoke salmon and eggs which wasn?t too bad either. The slice is cake was spot on and would recommend!
May 2023 by Purnima Thaker Dhorajiwala
It's a great shopping store for deliciously cooked, ready to eat meal ranges, pâtisserie, chocolates, awesome flower arrangements, home decor, lingerie, skin care and fantastic clothes. Thank you.