January 2024 by Nicola cODY
Lovely decor, atmosphere and customer service. The mushroom and garlic bread was nice but the main pasta dish was basic, tasted like a ready made pasta dish from the supermarket, overpriced for the quality. Been to much nicer Italians.
December 2023 by Kyle
Totally delightful! I judge the places I eat that make me smile, and this delivers in spades!The food is really good and the service just hits the nail on the head!Daisy looked after us wonderfully and we are very much looking forward to coming back again for sure.Very, very happy with the food and the service. It's a lovely atmosphere as well.Totally recommended for a very pleasant meal in a bright, clean and simply lovely place to eat.Top marks all round!
December 2023 by MBH Manchester's B2B Business Hub
Just keep doing everything brilliant!Seriously! So many other places should learn from just how well you get everything right.Daisy, you are fantastic! Thank you for making our visit today so lovely!Hats off to everyone for being so outstanding. We'll be back for sure!
December 2023 by David Nixon
We had a Saturday afternoon lunch here to celebrate Christmas with my mum. We had a lovely meal and the restaurant was warm, friendly and a cosy place to have a festive lunch with family. Food was hot and delicious and the service was excellent. Very reasonably priced too.
December 2023 by F Sullivan
This is a chain restaurant, and the food shows this. It's not the most expensive place to eat but ..... The starters were mediocre, the mains were bland, and 1 had the thinnest pizza ever seen and dry. The desserts took up the slack and were the savour of the meal. Attentive staff helped this poor experience, but I can't see us returning.
December 2023 by Face Book
AVOID AVOID AVOID!!??easily the worst pizza ever.Wafer thin, no sauce, doe crunches while you eat it?almost as terrible as the £14 it costs ?better off grabbing a ten bud n a macciesSent my nasty pizza back n got given the spicy sausage pasta. Boy was it dry as hell! Said it come with a creamy tomato sauce and I can confirm that?s ?Wrote off scrans from here twust If any Italian actually goes here they will spita in a da of whoever had the down right cheek to serve it em(Also sat me right by the door under the heater so for obvious reasons I took that personally)
December 2023 by Dale Paul
The first thing that impressed me is the money to value ratio of the kids meal! Super impressed with the choice and value! Secondly this particular restaurant was great, comfortable and friendly! Food too was great, had the mushroom pasta main, was suuuper tasty!Kid-friendliness: Great value kids meal and welcoming and understanding of my child with autism.
November 2023 by Yomi Que
First time visiting and with my family. Food is delicious, staff are welcoming and nice. We all liked it and will go again.
November 2023 by S W (Adeona)
The waiter didn't take notes and forgot my salad and they forgot pepperoni on his pizza but it soon got remedied. I had lentil Ragu which didn't seem to have many lentils in it and it was spicier than I expected but I've never had it before.Vegetarian options: I would prefer to have the vegetarian and vegan options highlighted more obviously so we don't have to scan the whole menuKid-friendliness: Child menu available with activity
November 2023 by Colleen Power
Ordered for delivery from the Mack Shack...Some of the worst mac and cheese I have ever had the completely burnt it to the point they had to put an extra contained on in an attempt to hide the badly burnt container. There was barely any sauce it's was basically just dry pasta! And to top it all off there was a piece of broken plastic in my chips!!! This had been reported to the FSA
November 2023 by Zussy
The atmosphere is welcoming, the service is impeccable and the food is exceptional.
October 2023 by Olivia Lacey
I went to Bella Italia this evening for a date night meal with my boyfriend. The starters were lovely & my boyfriends main was great too but I did not like my main pasta dish (mainly due to personal preference & it was slightly bland but the prawns were cooked great). Due to myself having social anxiety, I decided I wasn?t going to say anything because I felt too awkward and was most likely going to just box it up and let my boyfriend eat it at home instead ?. However, when we asked for the bill and the manager Abby saw my full plate, she questioned if the food was okay which I admitted I didn?t like it but it?s okay because I?ll just get a snack at home. Abby showed a great level of concern over this and insisted on getting me a different meal to take home with me because she didn?t want me going home unsatisfied/hungry. Abby is a great asset to Bella Italia & I hope she is recognised as such ??Also, I?m sorry we didn?t catch his name but the other manager was lovely & attentive too
October 2023 by William Hingston
£16 for this! Doesn't even taste good. Buy an ASDA lasagna for £2 and it's better.
October 2023 by Renè Thompson
Please avoid this place, me and my partner went here for food. We booked the cinema and decided to go in before we went to watch the film. We ordered the garlic bread which was extremely greasy and the bruschetta which was bland. We then ordered the creamy mushroom pasta however when this came the pasta sauce was watery with little taste the the chicken undercooked. I began to feel unwell whilst in the restaurant and had extreme stomach ache. My partner also had symptoms like shivering, feeling sick, stomach pains etc during the night. Me and my partner really enjoy eating out and trying new places however this was a disappointment especially for the price.
September 2023 by Sarah Dixon
There was water on the floor with a warning sign over it yet we were directed to sit at the nearest to this (the restaurant was virtually empty as early). Within minutes I found water was dripping from the ceiling on to me. I explained to the waiter/manager who did not apologise and acted as though it was our fault for sitting in the 2 seats on the wrong side of the table for 4 & that the other side would have been ok. I asked to move and he said all the other tables were for order on the app only (but we had already ordered with a waitress). We moved to the other side of the table only to find we still were getting dropped on. He finally moved us but then sat the next people to arrive at the table with the water problem! The food took ages to arrive, our drinks came after the food, not before, and only half the drinks we ordered arrived. The waiter/manager never once apologised and had an appalling attitude and bad customer service ability. We have been in on previous occasions and had a good experience - so I felt this change to slow service and an inefficiently run restaurant was due to this member of staff - he should not be in an customer service role due to his bad attitude. Considering how empty the restaurant was yet how long it took to wait for food and drinks to be served, I dread to think how long the wait would have been had we gone later in the evening or on a busier day. Another thing that I felt was inappropriate was the way one of the waitresses dished up the ice-cream - I watched as a customer chose which toppings she wanted from various sweet jars. The waitress lifted a handful out of rack with her bare hands! I felt gloves or a scoop would have been more hygienic. As a result we avoided ordering toppings. She hadn't even washed her hands first. Not the enjoyable or relaxing experience we had hoped for.