September 2025 by Jacqueline Williams
Good shopping experience
Meat shelves not stocked up at weekend so not able to purchase everything
September 2025 by Rosalina Lumas
Today the 4th September 2025 - I was deeply disappointed by the poor service of one female staff at service desk that I feel strongly to tell the public about it, so that they may choose to visit Sainsbury store instead if they need to use mobility scooters.
In my mid 70s, with severe osteoarthritis of both hips, I need to use Tesco mobility scooter to do my shopping. In the midst of my shopping today, I was desperate for a cup of tea, so I went to their cafe. Then I noticed the battery was dead. With the basket half loaded I was in need of help to swap for another working scooter. One helpful customer rushed to the help desk to seek help. minutes later, one female staff came over. She told me that she was by herself and she could not help. Totally uninterested, she disappeared.
I stayed in the cafe to finish my cup of tea. Luckily with the last bit of power from the battery I moved the scooter back to its base, slowly transferring my shopping to the other available scooter.
I recall every time I shopped at Sainsbury supermarket, their staff were friendly and helpful. They even helped to put my shopping to my car whenever I asked for help. Why can't Tesco offer help like Sainsbury's? Do I need to complain to the management team before any improvement may be made? Or are they too complacent about their trade success to bother with old disabled customers?
August 2025 by Luke Valentine Donnelly
To expensive, avoid like covid-19
July 2025 by Sara Cresswell
This is the second time customer service
At Altricham have upset me by the way they have spoken to be around a return.
I had to ask the lady please do not shout at me as you?re going to make me cry.
Management need to do
Some supervision about there attitude.
I should not come away from shopping upset.
July 2025 by Patrick Kennedy
ur water bottles don?t work
July 2025 by Nathan Bromiley
I just want to be left alone. I go to self checkout so I don't have to deal with people and at this store they habit of interfering with you when it is not necessary, needed or wanted. Unless I ask for help, please, LEAVE ME ALONE!
June 2025 by Md Shihab Shariar
Dear Duty Manager, nice to meet with you. As you advised, so I threw the trousers to the charity banks at your Tesco.
June 2025 by Thomas North
Tried using the bathroom but to no avail as the sink was too far away from the toilet. The safety announcement telling me that I was coming to the end of the travelator was too quiet so that resulted in me tripping at the top of it spilling the contents of pockets everywhere. Did manage to buy some jammy dodgers though
June 2025 by Mladen Marev
Like the cafe, it is clean, not so expensive and easy to get some time after shopping.
April 2025 by Khalid Abbas
Cafe is very good place for taking direct sun rays in morning breakfast ???
March 2025 by Helen Smith
Always has what I want.
March 2025 by John James
Great for quick visits to buy essentials
March 2025 by H Cheng
Convenient supermarket with various kinds of goods selling and good quality.
February 2025 by Peter Tranter
They've made it very impractical for wheelchair users to access the store from Altrincham by closing the first floor entrances. Poor show.
February 2025 by Rowland Anyanwu
A good place to shop
