February 2025 by ilona
Whenever I would come to Tesco Pharmacy I feel not satisfied with such an unfriendly staff, they are not addressing concerns properly and such a dismissive and rude attitude.
I was absolutely livid with the utterly appalling customer service.
Unfortunately it has not been improved for such a long time. Considering that I would not recommend Tesco Pharmacy in Alty.
February 2025 by ?????????? ?????
Yesterday night I have been an experienced the worst customer service I ever had in my life! I went to collect an urgent repeat prescription for my child (ordered through 111). The pharmacist called Mustafa Al-Liabi not just wasn?t helping at all! Moreover he had found funny that I?m temporary on UC and can?t afford to buy a regular prescription for my child through the counter as a single mother. He laughed and asked me 3 times: ?I can not understand why you can?t pay for this on your own?? He was trying to push me to pay for it. Which I am happy to do, but unfortunately I can?t afford it at the moment. Mustafa Al-Liabi was the most rude, unprofessional, unhelpful, unkind and mentally abusive person! I have heard about the same awful experience with them from a lot of my acquaintances in here, but wasn?t ready for such ridiculous and unacceptable behaviour! Such person should not serve customers and should not work in NHS system in general!
I would not recommend this Tesco pharmacy to anyone!
Such an ashamed person for the whole NHS system!
January 2025 by Stephen C
Most disinterested and disengaged staff ever. Serving customers with hands in pockets, airpods in and yawning. The staff do the absolute least amount of work required. Sad state of affairs.
December 2024 by Micky wall
Rude , dismissive, unhelpful , and has been for quite sometime, I went in recently my prescription was for Daktarin a simple fungle cream , no hello can we help , just a we don?t have you need to go to an independent pharmacy and walked off, excuse me where will I find one of those , Timperley and walked off rude , avoid like the plague !!!!!
October 2024 by Munaf Fay
Worst customer service ever.
October 2024 by solmaz nesabi
Very friendly and helpful!
October 2024 by Onkar Sawant
Not worthy of single star in my eyes. Worst experience with service on evening of 7th Oct as they were totally rude and unprofessional. Don?t have common sense when treating customers and they seemed pretty unbothered and argumentative with the conversation.Won?t be considering or recommending Tesco pharmacy in future.
August 2023 by Hayson TAM (Hayson)
Very nice staff and one of them would speak Cantonese!Thank you for the professional service
July 2023 by MEI YAN TAM (Hayson tam)
Very nice staff and one of them would speak Cantonese!Thank you for the professional service
April 2023 by John Hogburn
Excellent service from both manager and staff they go the e tra mile if a problem with anything we find them very helpful very professional good service
August 2022 by Goatface Deluxe
Treated like a human, timely, professional, unlike any other pharmacy in alty
April 2021 by Max KohanZad (Rabbi Max)
Awful customer service. Poor Mental Health awareness from the Pharmacist lacking basic human empathy.
January 2021 by Aaron S.
Tesco Extra in Altrincham is a pretty large store, it is in the town centre, with a rival supermarket nearby, a poor branch of Sainsbury's which I actually had to pass to get here.The store is really large, especially for a town centre location, it has multiple bridges going into the store, I did initially get lost working my way in and somehow ended up going in through the employee entrance, the main entrance, however, seems to be through a sheltered car-park and then up a very steep travelator or a lift.The checkout and payment system seemed to be much easier to use than other stores, while they still have the handheld devices to scan as you shop (sadly they don't have a mobile app similar to Sainsbury's and ASDA), it seemed to be a newer interface on both the tills and the scanners, which made them quicker and easier to use - it looked better too, everything was clearer which I liked.The facilities in the store are good, there is also a Vision Express opticians as well as a Tesco Mobile Shop and Cafe.The staff around the store seemed friendly and happy to help, and they did have a good selection of products.I do find their booze area could have been managed better, as well as one aisle, they seemed to have different bottles on random corners, they could have been more together, sadly I couldn't find my favourite brand of rum, Dead Man's Fingers in stock.4* - Good store overall, getting in and out the store could be easier, especially for pedestrians. The to-go food area could also be slightly more extensive for a store of its' size, and also didn't include a coffee machine.
October 2020 by Linda
As previously mentioned the Altrincham Pharmacy frequently don?t answer the call or terminate the call without answering. When they do answer their manner can be quite rude and abrupt. I have now stopped using them altogether as when I put in a repeat prescription for my mother, who has many medications, they do not let me know if there are any issues. This results in a week later having to call and find out there is some issue with one or more of the medications. They never let me know if there is a problem, which leaves me rushing around trying to get last minute medications as my mother has run out. Totally unhelpful and I will not be using them anymore.
October 2020 by Allan D
Just a shame they never answer the phone
