March 2024 by LittleLuxio
they have an upstairs that's so epic and cool !!!very good food, i don't really like spicey stuff but it was perfect anyway. very juicey chicken :) yayDietary restrictions: Waiter asked about allergies as she seated us which i thought was nice :) i assume this will also apply for other dietary restrictions as well
March 2024 by Ally
It was a nandos. Got exactly what I expect from nandos.
March 2024 by Leon
Very disappointing service, order food and paid in to two bills. One of the order arrived wrong and the other one arrived too late, when we complained to the manager, he didn?t do anything about the poor service !!!!! Won't eecomnend
March 2024 by Umar Anwar
As always Nando?s chicken is best but there is so much delay i waited for 35 mins for my order. I was hungry when i ordered and waiting time killed my hunger and my mood.One thing more they have inexperience personal for the take away order they don?t know which one is ready to deliver and food sits there forever.
February 2024 by Mike Hayes
Love Nando?s food and the team at Alty do a really good job. Tried the Garlic Churrasco burger for the first time. Very nice. The ordering process is straightforward and the food arrived promptly. The staff were welcoming and friendly. My only negative is that the cutlery wasn?t very clean. I was rooting around for the least bad options but still giving it all a wipe before using. Otherwise a great experience as usual.
February 2024 by Raymond Siu
WORST NANDO EVER! Never had any issue with the same restaurant in Densgate/MediacityUK, but this one is absolutely terrible.Had been waiting for a table for an hour, and we were not told the drinking machine not working until we'd got a table. Ordered two full platter, all of the chicken was dry, overcooked and burnt. Asked for Peri powder for fries, waiter shouted at me saying I did not order Peri fries. DESPICABLE AND UNPROFESSIONAL!
February 2024 by Mo Hajhashem
Ordered via Deliveroo! After an hour letting me waiting they still couldn?t deliver! Saturday night?s meal ruined!
February 2024 by Joshua Warrington
Nearly an hours wait on a Saturday night for cold food, no atmosphere and no music, adding to a cold
February 2024 by Alynah Ahmed
Manager telling staff off in front of customers when she isn?t moving herself too busy prioritising online orders than indoor dining ones terrible service from the manager,feel sorry for the poor staff.
February 2024 by Jason Webb
Lovely
February 2024 by Mariyan Fratev
Excellent service!
February 2024 by Ashley Jardine
Macho peas not added to takeaway parcel as promised by staff, and I didn't realise until I got home. Wife's meal ruined!
January 2024 by Aaron S.
Nando's in Altrincham is located on the corner of Stamford New Road within the town centre, it's basically across the way from the public transportation interchange, making it an easy stop-off if arriving there via bus, train or tram.It's a fairly large restaurant with two floors of seating - Nando's new QR code system is handy here when sitting upstairs as you don't have to go up and down the stairs to order, although if you have an allergy you will need to order at the counter as this must be processed by a manager.I visited on a busy Saturday, and was advised of a 30-35 minute wait for a table for two, the Nandoca took my contact details and promised to call me when my table was ready. I found it interesting how Nando's here used the old-school pen and paper, and then a staff member physically called me, with most other Nando's using a tablet or QR code, the more personal touch is nice but I prefer the newer way just in case I miss their call, and it also saves the employees time to deal with matters in the restaurant. For the time they spent chasing up customers back to inform them their table was ready, they could have had more staff in the kitchen or been topping up the cutlery/sauces which had become do depleted, I had to go downstairs to get what I needed.Despite being advised of a wait of over half an hour, I only had to wait ten minutes or so. The wait for food was much longer than usual though, but I'd prefer waiting longer for food if it meant I'd be sat down quicker.I had to wait a couple of minutes to order at the counter as they couldn't find a manager, and then the only manager working appeared to be busy, the manager was friendly though and he had pretty much a full restaurant to deal with so was trying his best.I do find the prices a little high at Nando's, for the kind of place that it is, and the prices keep going up every couple of months too. I also dislike the fact they no longer offer Mayonnaise, replacing it with a vegan alternative or a paid Peri-naise (Mayonnaise + Peri-Peri Sauce). On this occasion, my meal came to £14.45 which didn't include a drink as I opted for tap water.I ordered a Hot Chicken Butterfly with Peri Chips and Spicy Rice, my chicken was cooked well, I went for the Hot Peri-Peri sauce compared to my usual medium, I felt like something a bit spicier, I don't think the sauce looked as nice on the chicken as the medium, as it was darker but still tasted good. The rice tasted a little dry, potentially like it had been reheated, and the chips could have been seasoned slightly better. I did ask a staff member to bring a couple of pots for me to pour my sauces in, as they never seem to have them out, but he simply forgot and didn't bring out anything. 3* - The interior is attractive and comfortable, food is up to a good standard but there is room for improvement. I wouldn't return at a peak time, such as a busy Saturday, in future as I do feel their standards dropped on this occasion as despite having many staff members, they didn't appear able to handle it too well.
January 2024 by Taty
I love it! The staff is super attentive, kind. The food was great, abundant, good portions, and delicious flavor.
December 2023 by Jimmy Javier Santos Bonilla
Chicken can improve, is a bit dry, what is really annoying is how dirt was the toilets, you can?t even see your self in the mirror, I can?t blame the personal is just the administration seems that hire young people and don?t have a proper training, the staff was so polite and check several times but never smile and seems that they were tired? need to improve motivating the staff and overall cleaning even was close upstairs section was dirty.