December 2023 by Joe F
Exceptional service at Barclays Altrincham branch. Rebecca went above and beyond to help me smoothly update my address on my account. Her friendly approach and efficiency made the process a breeze. Fantastic experience.
December 2023 by Peter McEvoy
As a customer of your branch I popped in today to withdraw £20 in cash. I wanted four £5 notes. As the ATM doesn't give that option I queued up. There was one bank clerk. One!!! It was absolutely ridiculous. It is evidently clear that customers do not count in the slightest. Surely you do have staff somewhere that could deal with the long queue that was forming. The young man behind the counter didn't even acknowledge those of us waiting. I am very, very disappointed that Barclays Bank have joined all other organisations who ignore manners and very basic customer service.
December 2023 by Peter Istrate
5 hours 30 min of opening time, with limited services for most days.Even civil servants work a bit more, like 6-7 hours :))This is a joke. Lazy people, lazy company.I have already closed my business account, and moved to a different bank. I still have a personal account with them, but I'll be moving that too.
September 2023 by Shanoof Basheer
I recently had the pleasure of visiting Barclays Bank in Altrincham to encash a cheque, and I must say, the experience exceeded my expectations. The visit left me thoroughly impressed with the bank's customer service and efficiency.Upon entering the branch, I noticed that they had a convenient teller machine for automated transactions, which was perfect for my needs. The staff members were polite and attentive from the moment I walked in. They greeted me with a warm welcome and made me feel comfortable right away.What really stood out during my visit was the willingness of the staff to go the extra mile. After processing my cheque through the teller machine, one of the staff members kindly informed me that I could perform the same transaction using the Barclays mobile app. This was a pleasant surprise and a time-saving option that I had not considered.The staff member patiently explained the steps to me and even offered to assist me in setting up the app if I needed any help. Their knowledge and willingness to assist customers with digital banking solutions were truly commendable.Overall, my experience at Barclays Bank, Altrincham, was excellent. The staff's professionalism, politeness, and willingness to provide assistance made my visit a breeze. Not only did I get my transaction done efficiently, but I also learned about a more convenient way to handle such transactions in the future.
June 2023 by Thomas Maxwell
Staff arrogant and unhelpful. Card was sucked by the atm outside. Staff told me it was my own fault, I should use common sense and they can?t do anything to help. Really unpleasant way to be spoken to.
May 2023 by Amir Naseri
I had a good experience with this bank today. So I decided to share my review with others.
April 2023 by Michael Plant
Not the bank it was. Customer unfriendly hours and service. However, they?re not alone, as all the banks seem to suffer from the same malaise!
February 2023 by jim cooper
No counters open, not a bank anymore. Arrogant unhelpful staff.
February 2023 by A O'ROURKE
Visited Altrincham branch this morning (14th Jan 23) to enquire about a Barclays product.I was approached by a friendly assistant called Shahida (hope I have the name right).She was very helpful and even went to colleagues to seek extra information. Couldn?t have asked for a better introduction to this bank. Ultra, polite yet professional.Thank you, Shahida (and please forgive me if I have not spelt your name correctly!)
February 2023 by Kiran Erumala Eldose
Rude women with scarf, literally can?t do the job, I really really advise to not go here, it was a horrible experience, she literally made a 10 minute task into 1 hour and 45minute task, absolute waste of time, if google allowed a 0 star review I would give them it, sadly I can?t
February 2023 by Samuel Deering
Terrible bank. 2 months to open a new account
January 2023 by H M
Very poor branch. Unhelpful and no help for accessing online banking.
January 2023 by Kiran Eldose
Rude women with scarf, literally can?t do the job, I really really advise to not go here, it was a horrible experience, she literally made a 10 minute task into 1 hour and 45minute task, absolute waste of time, if google allowed a 0 star review I would give them it, sadly I can?t
December 2022 by David Walker
Absolutely horrible place the Google page or the staff tell lies says open till 330 but actually closes at 2pm discusting
December 2022 by Petra Oliver
Terrible service. Very long wait times!!!
