November 2023 by Jean Paul
Went in looking for a few items. But found that the prices and quality were not as expected or like before. I really wanted them to be good but realised M&S is much better in food quality.
October 2023 by Tyrone Scandurra
Love going here, staff are always so helpful and not shy to advise which it her branches may cayy what you are craving or need.
October 2023 by Pam Keble
OMG - Waitrose has morphed into a Lidl without any of the price Advantages!Been going to this Waitrose since it first opened in 2000.Absolute shambles now - have to scan your own - inevitable mistakes! Too boring - have to keep pausing to ?load another bag?. Tiresome- sadly last day of shopping here today - I mean why would you? Inflated prices/ goods always on the cusp of their sell by date - and now you have to scan your own shopping! Rubbish - please don?t reply ?research has shown yada yada yada - absolutely not true. Your clientele are generally a little more discerning- but hey - you opted out of customer service. Shan?t come back.
October 2023 by Cathy Black
A wide selection of food in this large store. Good quality.
October 2023 by Heather Desmier
Quick and easy pick-up of online order. Easy to park here.
August 2023 by Leigh Jones
Always a good selection of fresh food, as well as general products including basic shopping items. Cheerful and helpful staff too.
August 2023 by Vaskor Basak
Generally OK, with good customer service, but prices are now expensive. Also, on one occasion, I bought some milk from the store which made me quite ill. After I reported this, I received a letter from Waitrose's head office falsely claiming that it was unlikely that it was the milk that had caused me to become ill, without providing any reason for its claim or any evidence. However, I was ill on two occasions after consuming the milk, and I was fine on the day between those two occasions when I did not consume the milk, as I had stated when reporting the problem. Waitrose should take food safety much more seriously, instead of just trying to brush off and ignore any problems.
July 2023 by Linda Lock
Such a shame the Worcester Park branch has changed the tills to mainly self service.I loath these tills.Went in today and first 2 items went wrong as usual. I had to wait for staff member to sort them out.The shelf is too small if buying more than 5/6 items. I assume they don?t want customers to buy many items.No one was serving on the 2 normal tills that are left.
July 2023 by Jean Cook
Lots of self serve tills, got in and out of there in 10 minutes.
July 2023 by Jane Day
Very good service today from the fish counter. Unfortunately, I didn't have a Waitrose card, so I didn't get the discount.
July 2023 by G Dom
Great Products and great customer service, the best Supermarket
June 2023 by Gledis Domi
Great Products and great customer service, the best Supermarket
May 2023 by Lynn Hayes
Love shopping here. Great selection+ staff but soooo expensive
April 2023 by Roger Pigg
Well run and well stocked store and Covid safe. Good quality food at reasonable prices. Now even better with club card discounts!Still my favourite store! No changes in 2023.
April 2023 by yamdz
Ordering from them via deliveroo used to he good, bit really awful now. Orders take over an an hour to deliver in a less than a mile Journey.Shop feels like it's designed for just old people.
