November 2023 by JK
I had a flu jab appointment but pharmacist was in a meeting with staffs so I had to wait for more than 15 mins. Block a slot on booking screen if you have a meeting during those time!Before injection, she just asked my date of birth. No explanation of vaccination - is that normal? My husband went to Boots for flu jab and he said pharmacist explained side effects and asked allergies etc.
November 2023 by Pavel Rachitsky
Took them 20 minutes to find my prescription. Terrible, has been charged £10.00 for a prescription for my 19 month old baby when asked why the lady on the counter said i have to pay.
October 2023 by Alba ?AlbaSole?
I did the flu jab and the lady was very kind and I couldn?t feel anything! I also enjoyed some shopping while waiting!I only find very frustrating the selling part at the tills. It?s ok showing the offers but selling SIM cards and try to sell everything it?s too much!!!
October 2023 by Maria Goddard
Pharmacy never answer their phone when I call with medication questions. Although I get my meds from Superdrug I end up ringing Boots to ask questions! Also very off putting at the main till pushing products to the point of being really annoying. Although I?m sure the staff are told to do this I?m starting to avoid getting my toiletries in here sometimes to avoid getting so many questions.
October 2023 by Buddy Germani
Went in shop today found staff friendly and the service was pretty quick and Ellie was very helpful helping me get what I needed
October 2023 by Zozo Fofo
Nagarani Worcester park, she help me on the till regarding products. All the staffs from this store very friendly and helpful.
August 2023 by Emily Michael
Slowest service they need more people on the tills
July 2023 by Sheila Lilley
Although there is,a bin for recycling blister packs, was asked today to recycle them at home where we do not have a recycling facility, also advised no medication for us although doc advised Friday it had been sent as he sat there at computer. Not happy with attitude
July 2023 by Diane Coe
A well stocked tidy store....but please stop trying to push customers to buy "special offers" at the till....it's so annoying and time consuming!!!!
April 2023 by Hannah Houghton
Please tell the pharmacist I have copied and pasted this from the NHS website;Breast milk is the only food or drink babies need in the first 6 months of their life.WaterOnce your baby has started to eat solid foods (from around 6 months) you can offer them sips of water from a cup or beaker with meals.I went to another pharmacy who gave me a suppository that helped with the problem instantly. Therefore the advice of ?there is nothing that can be done and I need to take him to a&e? was incorrect.We used - Glycerin Suppositories BP 1g Infants' Size. Please let them know this is what should have been given to me.
April 2023 by Snow L
Pharmacy team has changed, horrible service now! My mum ordered her repeat prescription two weeks ago,one kind of medicine was not prepared when she went to collect it. My mum has to reorder again, which means she has no routine medicine for more than 15 days!!! The staff there are not helpful, seems unhappy all the time.
March 2023 by Eva Ruperte
I had to change my previous rating as it takes forever in the que if you are served by Julie.There was only one person being served and she was explaining to the customer how the toothpaste works and all the pro's of 2 different toothpastes though it was same brand. Also offering all the star buys gels and what they are and how good they are. Then I asked if I can be served by someone else and she serving me already trying to send me to pharmacy department to pay. Manager needs to send her on a customer service course because that was out of order. If this person will be at the till next time I visit superdrug, I will keep walking and not buy things there.
February 2023 by Louise Plant
I love this superdrug. The staff are so lovely and helpful. They always have everything I need :)
February 2023 by dave Byrne
There?s like one good worker here, the others are usually in their own world
January 2023 by C C
Disgusting pharmacy they shut 10 and 15 mins early and never update their time neither. They are poorly runned and need better MANAGEMENT. Leaving paitients vulnerable