January 2024 by Derya Kurt
I felt excluded because I wanted to eat halal food, the waiter tried to help and suggested the vegetarian salad bar.I had ordered a chicken burger before and when he brought the order, I was told that it was not halal.although I stated my situation at first.then he suggested the salad bar.ok let's do it that way, no problem, I said I would pay for the chicken and I headed to the salad stand.I felt the racist attitude of the gentleman who greeted me with a smiling face at the entrance from his tone of voice! It was very offensive. There was no one at the salad bar, the lady before me took the bread with her hand, I was going to reach out and take the tongs and take it that way, he snapped loudly from a distance and told me not to go behind the bar, whereas I was just reaching for the tongs. And when I wanted to ask him, he ignored my interruption by passing by quickly. it was very offensive, I cannot understand that people still have this attitude today.
January 2024 by David Cody
Xmas day festive menu wasn't cheap but good value in comparison to other restaurants. Staff were very friendly, roasts are always good but beef was beautiful and a really good portion, kids happy, overall a success and would do it
December 2023 by ROSALIND GREENBERG
Pleasant. Not too busy yet.Lovely selection of vegetables. .Yorkshires massive and moreish. Meats all looking good and being beautifully carved. Waitress very helpful. My husband had a crumble desert.
December 2023 by Sarah Collins (LeSair)
The food is good here always fresh produce out. The service however is questionable. I think they're always understaffed and taking on too much. Overall is OKParking: If you enter your number plate parking is free
December 2023 by Krisztina Nimts
We really loved the teamVery helpful waitresses.However we where disappointed with the menu. Booked/ payed deposit for Xmas menu. Only when we arrive Salmon from menu was not available.We could not get 3 course what we planned, had to ho to original carvery meal, nothing festive was providedDisappointed with the selections of festive menuWe have booked for large group spent more than £ 150.
December 2023 by Sarla Morar
Out waiter was so lovely.Unfortunately food always only ok?There were no carrots , no mint sauce, no apple sauce, no cranberry sauce, no gravy and so had to ask for everything. The carrots never arrived :Our dessert was a total disaster :(Order a treacle sponge and it was ?rock hard? obviously over cooked in the microwave :(Told them we wouldn?t be paying for the dessert and they didn?t offer any form of reduction either for the other issues:(
December 2023 by Aidan S
Excellent service and superb value for money. We had a big party (16) and despite confusion over pre-orders (all our fault), the staff coped superbly. The manager was fantastic and was so helpful - it must be really hard work, but very single person in our party said to me afterwards how much tehy had enjoyed the evening. Thanks for making a good night.
December 2023 by Louise Bradford
This was the second time we visited this Woodford Toby that we had to wait circa half an hour before being allowed to get our food from the servery as the vegetables were apparently not ready, as per the first time, we were told it would "only be 5 minutes". We have been to several other Toby restaurants and have never had this issue with any other one, always being, as you would expect, able to get our food when we are ready, it really is not acceptable.The response to this message from the carvery was not accurate. I booked the table for 2pm, got delayed by a road closure and phoned immediately to say we may be a little late, as it turned out we were only 5 mins late. I know they got the message as our waitress thanked us for calling. Also, we WERE TOLD we would only have to wait 5 mins for the carvery and it was nearly 30 mins, I checked this with my fellow diners. I did complain about the delay to the waitress.
December 2023 by Laura Memari
My mother and I both visit this Toby branch regularly and the team are always so very friendly and extremely attentive!!! Always service with a smile especially from both Donna and Jill, which makes our visits here all the more enjoyable!!! The team on the carvery are always extremely friendly too even when it?s super busy, with generous servings too!!! The food is always fresh and delicious, we always very much look forward to our next visit!!!
December 2023 by maria kenny
OK carvery. Meat bit greasy, peas were hard, had to wait for carrots. Yorkshire pudding v. Nice. Very busy there on a Sunday afternoon. It was too hot in there. Cappuccinos v.nice. easy booking online which I'd recommend. Had to wait to be seated not good with a walking stick.
December 2023 by Louie Evans
Great place! Staff are wonderful and the past 5 times I've been there it's been the same woman on the carvery and she's incredibly friendly and good at her job and a joy to talk to! Apparently she's worked there 9 years and honestly deserves a raise! Food is what you expect from a carvery and the service is very efficient and friendly.Parking: Plenty of spots never had a problem parking
December 2023 by C l
I went here with my friends tonight and Tam was our waitress. She was attentive and funny. She was just just such an amazing person. Thank you for making our night great
November 2023 by Kelly Thomson
Went here on Sunday after being unable to get a booking at our usual Toby carvery in Romford. Initially we had to wait some 20 minutes or so for our pre booked table and the bar area was rammed.After chasing up our table owing to the fact that our toddler was getting cranky we were pleasantly surprised to join a relatively short carvery queue. The gent carving the meat was happy in his work, making the guests laugh with jokes. The food serving area was clean and fully stocked? and once at our table Donna was there checking everything was ok. The food was really nice and fresh and we even stopped for desert & coffee, something we don?t usually do when you have to wait too long in the carvery queue for your main beforehand.We were really happy with our visit and will definitely be back here again based on todays experienceParking: Free parking but don?t forget to enter your registration at the bar!
November 2023 by Autumn Flames Lil Bear
I walked into the business around 11:30 on a Wednesday morning and although the carvery deck wasn't ready the duty manager made me feel welcome and Let me know the deck would be ready in 10 minutes which it was.The food was all very fresh and nice, I got the beef which was lovely with a Yorkshire and mac and cheese.I recommend going for a meal especially first thing when everything is coming out fresh.
November 2023 by RIA Kudrati
Came here today with my son as I know the carvery has lamb on a Sunday. Pre booked and requested a quiet table at the back of the restaurant as my son has ASD. 7pm booking and they had run out of lamb. The rest of the food was dried up and lukewarm plus the gravy and sauce dishes were virtually empty. We were seated at the front where it was noisy. No knives on our table and I had to go get someone for drinks. Worst of all was the rude, belligerent and unhelpful attitude of the lady manager who when I asked for a different table couldn?t have been more unhelpful despite the fact that there were plenty of tables empty at the back. She was completely indifferent and seemed to think as she had a table for us ready straight away that was enough which actually as we had already pre booked was the least we would have expected. She was not friendly or welcoming and the staff also looked tired and unenthusiastic. We couldn?t wait to leave as the atmosphere was awful. I live locally and have been to the carvery previously many times without such a negative experience!
