March 2024 by Doug Redfern
Great customer service
March 2024 by Kieran Lawson
Big up to Cindy and Jamal who are always so fabulous on the phone when I?m ordering my contacts; really lovely people!!
March 2024 by george marshman
Great visit helpful professional staff
March 2024 by olta K
Im really happy that I received an wonderful service from the team there and I would point out LEBAN, who was extremely professional, helpful and kind while I was deciding on the glasses I was going to order. Never before received such a good service that he provided today. Thank you again for being patient and so helpful while it took me 2-3 hours to decide for the glasses!
March 2024 by Teresa Curnew
I am delighted with my new varilense specs. They are doing the job well! And I think they look good too.It is absolutely lovely not to be faffing about with a pair of distance and a pair of reading glasses. I never seemed to have the right pair in the right place!Specsavers in Wood Green is a good place to go. The opticians and other staff there are all professional, helpful and friendly. I would recommend that store to anyone!
February 2024 by ted barker
My eye test at Specsavers Wood Green was great in every department.
February 2024 by Janet Camela
Outstanding customer care and overall experience at this store. I am recommending to all my friends. Thank you so much!
February 2024 by Linda Bull
The member of staff that assisted me when I arrived and Zach the optician that examined my eyes were both very nice, polite and helpful. However, the aftercare staff in the store were absolutely terrible and they left me standing there for 20 minutes with glasses in hand waiting for assistance. In the end I asked for my prescription and walked out without ordering my new glasses. I will get them from another opticians and I will never return to this store again.
February 2024 by Sofia Gr
Fast and efficient service! Kind, friendly people, too.
February 2024 by Wraithler
I took my mother to book an appointment to get a diagnostic test for her eyes. I was really unsure because of the location of the shop since it?s in a busy area and never seemed to be calm but the second we took a step inside everything changed on my mind. The service was really fast that there was such a little time even though it was during the peak time, team members looked very cheerful and easy to approach, we got even luckier with the member who took care of us, Merve, I had to ask her name specifically so I could recommend her to the family and close ones if they ever happened to visit Wood Green Specsavers. She was really helpful, understanding, patient and friendly. I felt really comfortable talking with her since she made a sincere atmosphere more than a customer-staff interaction. Merve also helped my mother to get the help she needed, even though there was a language barrier, spared time for her and made sure she is comfortable. She also checked up on us during the waiting time and asked if we needed further help with anything when we were looking at the frames. I could feel she was genuine and love the job she do. I hope everyone can meet this amazing person during their visit. Again thank you so much for making our experience better Merve!!!
February 2024 by The Rumcajs
Good prices
February 2024 by Mercedes Senaris-Lamas
I'm always happy with the service at my Specsavers optician in wood green they are all very professional
February 2024 by Alp Top
Title: Exceptional Service by Aiden at Specsavers - A True Gem in Customer SupportReview:I recently had the pleasure of being assisted by Aiden, a staff member at Specsavers, and I must say, his customer service skills are nothing short of remarkable. From the moment I stepped into the store, Aiden greeted me with a warm and welcoming demeanor that instantly made me feel at ease. His ability to connect with customers is truly commendable.What sets Aiden apart is his extraordinary blend of professionalism and personal touch. He not only possesses deep knowledge about the products and services but also has an intuitive understanding of customer needs. This rare combination enabled him to provide tailored advice that perfectly suited my requirements.Aiden's approach to customer service is proactive and thoughtful. He doesn't wait to be asked for help; he anticipates needs and offers solutions. This level of initiative is rare and highly appreciated. His ability to make informed sales suggestions without being pushy is a testament to his excellent salesmanship.Moreover, Aiden's willingness to go the extra mile is what makes him truly outstanding. He doesn't just say 'no' or give up when faced with a challenge. Instead, he strives to find ways to assist, demonstrating a 'can-do' attitude that is both inspiring and reassuring.In a world where genuine customer service is becoming increasingly rare, Aiden stands out as a beacon of hope. He is not just an employee; he is a guardian of customer satisfaction at Specsavers. His dedication, expertise, and unwavering commitment to service excellence are commendable.If you find yourself at Specsavers, I highly recommend asking for Aiden. His exceptional service and dedication will undoubtedly enhance your experience, just as it did mine. He is a shining example of what all customer service professionals should aspire to be. Thank you, Aiden, for your exceptional service. You are truly a star!
February 2024 by Saif Udz
Went to get my eye test, which lasted around 10 minutes. Not sure if it was a comprehensive one but it cost be £40.
February 2024 by L L
My experience at this Specsavers was fabulously-fantastic. The staff were professional and in my opinion laced with a high dosage of 'hospitality touch' and this is recognisable from the moment you enter the store until the time you leave. Despite all the staff being wonderful, Zacharia was very thorough and asked questions that could be categorised as convergent, divergent, target and probing. He allows you to leave with a warm feeling which really made my day. Overall, super-solid-sound experience. I would certainly, recommend this branch.