February 2024 by Sarah Lawrence-Smith
I?m very impressed with a manager named James. He was so helpful to me today under rather life and death circumstances. Thank you James I hope you continue to work at the Wimbledon branch!! SL
December 2023 by Gaming Lab
EE needs to provide proper training to its retail/in-store staff so they are aware of the policies and processes in place rather than turning customers away for nonsense reasons. An email to customer service solved the issue within a few hours.
November 2023 by Nick
Great service in here, we didn't have to queue up, seen straight away. Clear answers from James, great customer service, very helpful and friendly!
October 2023 by Emma Tarshish
After being continuously messed around at Clapham EE store by rude and incompetent staff, we were served by Maria at the Wimbledon store, and she was absolutely fantastic. She was patient, kind, understanding and incredibly diligent, and we were in and out in no time at all and with the contract we wanted at a discounted price! Thank you so much Maria, you made our day!
August 2023 by Jyk Wong
My mobile was due an upgrade. Efficient client handling by one of their staff ? he even took the time to help with data transfer. Superb service and attention. Very knowledgeable and technical staff and committed to their jobs.
June 2023 by Jim Young
Great service from James (23/5/23 around 3pm) selecting and setting up new contract on phone for my sister. All worked smoothly as hoped with no surprises. Thank you.
May 2023 by Roger Cappy
Reasonable range of phones on view. Not much interest from any staff.
April 2023 by Anne Eggleston
Best mobile store by far in Wimbledon. Can't recommend them enough. Keep up the great work. JAMES simply amazing
February 2023 by Luis Castillo
Convenient for public transport. Service poor with long delays before seeing a consultant. Somewhat uninterested and impersonal. Hard to get an appointment, with very long wait.
February 2023 by Geoffrey Rees
Best store for sales, support and advice. Got a great deal for all our phones as well as broadband and PlayStation for the kids
February 2023 by Mar Bernabeu
Amazing services. Can't recommend these guys enough. Total asset to ER
February 2023 by Christine Sweeten
Brilliant service all all at this branch. Will strongly recommend
January 2023 by Teresa
Disappointing. Shop empty. I need new phone/new Sim contract with more data than current. Sadly they can't help smart switch a) because their broadband is too weak (EE fix this a technology outlet should have effective wifi), b) they can lose data, c) because of a data protection rule, and d) because no one does assist anymore.....suggested I got help from youtube sadly a new phone is no use to me unless it is functional.........Customer service assistant was polite but just apparently unable to assist.
January 2023 by Alison Cowie
Amazing store experience, visted it a week ago, however it was terribly cold with no heating in store. We literallytirned blue and the stire manager had to buy us coffes to keep us warm. BT/EE cone on at least provide some heating please.
January 2023 by Stephen Copple
Simply the best customer service in this very friendly and knowledgeable branch. Got a great deal for the family as well as our home Internet