August 2025 by Caden Dias
Didn?t get anything but super helpful staff. Good advise too. Recommend :)
July 2025 by Hosea 4:6
The staff in Cex in Wimbledon were very helpful.
This is what EXCELLENT looks like.
Thank you Evan. And Darren.
Sybil.
Today is 26 July 2026
June 2025 by Paul Reid
Not the best to be honest.
I purchased a set of second hand ear-phones
They did not work, they did not charge.
When I went to return them they stated that they would have to be tested prior to any refund
I ask why we're not tested prior to being sold robustly and why should i be further inconvenienced due to their procedures.
Not at all happy and the probability of future custom is zero.
May 2025 by James Roberts
Amazing service offered in this store.
I bought a PS5 not realising exactly how big it would be until I got home. I also didn?t realise the ps5 slim was available in a disc version and only £25 more.
I took the console Straight back to the store which they had to then retest before trading back in to sort my new console for me.
It was getting near the end of the day and they could easily just sent me away and told me to come back tomorrow. Yet even with a lot going on and a few Fairly demanding customers Ahead of me in the queue, they still pushed on to get my console sorted for me before they closed the store.
Would definitely recommend this store to anyone.
April 2025 by Abou Bangoura
Excellent Service! Staff at the store go the extra mile and are super friendly
April 2025 by Victor Hague
Took a laptop in which is practically brand new only trying to sell because i barely use it they tested and turned it down because of battery was not good got home to see why and they had tested it on a gaming mode ofc the battery would go down quick if not plugged in.
April 2025 by Michael Mosengo
I had an extremely disappointing experience with CeX. They claimed to have contacted me regarding my order, but my call logs show no record of any missed or unknown calls. When I asked for proof, they admitted they couldn?t provide any, which makes me believe the calls never happened.
If I hadn?t contacted them myself, I would have lost my item due to their policy, which states uncollected items are eventually disposed of. This raises serious concerns about how many other customers have lost their goods due to similar mishandling.
CeX?s customer service was dismissive, and their lack of accountability is shocking. I have collected my item and will not be doing business with them again. I?ll also be reporting this issue to Trading Standards to ensure others don?t go through the same frustrating experience.
Avoid this company if you value honesty and good customer service.
March 2025 by Peter Duffy
Happy customer
January 2025 by LeliBRUK
That Welison dude was pretty chill, yall should pay him more
December 2024 by Colin Kilpatrick
Really terrible customer service. Would not recommend.
November 2024 by Adelin Cybernetics
Very disappointed,I brought a pair of headphones saying that they are good but after 10 minute of use they broke really bad business is this one to trick customers into buying rubbish
November 2024 by Markus B-O
Love it
November 2024 by Nikola Mladenovi?
Really easy and pleasant experience returning a router that I bought online.
Store staff were pleasant and easy to deal with.
No complaints, but went in expecting issues having read some reviews.
September 2024 by Gemma Budd
Lovely staff shame about the disgusting bukets of water I nearly tripped over and dripping ceiling
August 2024 by George
Absolutely useless staff take I items that list thay bye but don't no how to test get told to come back next do..next day now get told need to take custom parts off so do so then get told thay need to re test and gona take 3 hours what a joke very rude especially the manager wouldn't bother attempting to go here go morden or tooting
