February 2024 by Enraged Wasp
I have never had any issues with this CEX, staff are nice, the selection is good for the size and we get a nice selection of DVDs to buy.Don't expect the world as it's CEX but honestly it's one of the better stores I have gone to from this chain.
February 2024 by Elm Thudder
Biggest scam artists going, I brought in some galaxy buds pro to sell a while ago and I left them for appraisal, and there verdict was the case had a scratch which was a lie as even under a microscope there was zero scratches as they where virtually new but then they claimed serial numbers didn't match even though I purchased them in argos and because the print on the case and buds are so small you can't see with the naked eye it did confuse me and I didn't except there paltry offer!! Got home and inspected them myself properly and the numbers matched up perfectly!!Avoid if you need money as they lowball, scam and lie.P.s I know the names and faces of the scam artists still working there.
February 2024 by Ian McDonnell
Did not honour the warranty on a faulty laptop and so we needed to exercise consumer rights to force them to do the right thing which they also refused to respect. It?s still ongoing months later we?re now going via dispute with credit card cover, and in the mean time we have a laptop that?s hardly useable. Lost a local customer for life. Planned on buying another two laptops, will shop elsewhere.
December 2023 by Md Kyle
I bought a pair of wireless headphones from them. One of the 2 was faulty as the battery could not charge due to not be well connected to it's charging magnet.I took it back they said they fixed it. I told then that idlf it was charged it will show a light flashing. However because I was already hanging 30 minutes for the to fix it, I didn't have time to argue my point.So yeah I lost £22 they lost a costumer.
November 2023 by Georgi Petrov
Extremely bad service the items they sell are not checked at all....and and and...
October 2023 by Octavia Andersen
Excellent Customer Service, representatives were really helpful answering my questions and testing my electronics for sale. Really impressed with the quality of service, friendly, approachable team and the Wimbledon branch.
October 2023 by David Greenep
I purchased something for my kid. It was very expensive, and clearly second hand. The lady manager was rude and also offensive. When I explained how it was not functioning she kicked me out of the shop.
June 2023 by Carl Perry
The prices they give you on trade in's can be a joke the staff are really good its just the prices that are really bad
June 2023 by STEVIE DVD
Excellent shop, got some gems out of here
June 2023 by Lucas Amies
Unclear advice online and some staff are almost brainless, however they give some good money for products
April 2023 by Abdullah H
Huge kudos to the team here at Cex in Wimbledon. Andy and Robert helped out with an order placed at 18:30. They were able to get the items ready with 5 minutes until closing time. Super friendly and great knowledge of products. If you are ever in the store ask for either Andy or Robert!
January 2023 by Veronica Abbott
Great place to get dvd's. A big selection, something for everyone. If you've been searching for a particular dvd, this should be your first stop.
January 2023 by Rolo
Super helpful team - went in late on New Year?s Eve and instead of trying to lock up and get home, I was supported with my queries and needs. Special shout out to Darren and Pam! Thank you guys and see you soon
December 2022 by Ben Morgan
Had a fantastic visit here thanks to Steve. He was really helpful in my search for a Nintendo Wii and despite me spotting a pricing label error, he agreed to honour it for me! Thanks Steve!
December 2022 by Luis Blasco
I just saw God of War Ragnarok second hand at the selling price of £65 when for instance, in Amazon a new one is £61.95. I double check the price with the shop staff and the answer was: "unfortunately it is correct we don't choose the prices. " I really don't understand how can be possible.