November 2023 by Simon King
I have been told by the staff that this is the smallest Wickes store, which does mean that the variety of items available is limited. If you're in a pinch and looking for something fairly standard you will probably find what you're looking for, but otherwise you will probably need to seek out a bigger store.
August 2023 by Nithiya L
Wish I could give it 0 stars.Never ever make large orders here. NO RETURNS ALLOWED. . We ordered all the items for 3 bathrooms from here. Worth 1000s£££s. Biggest mistake!One of the shower cubicles was wrongly ordered , and the Designer refused to accept returns for this one item. And not to mention, we got his first response, post delivery, only a month after trying to constantly contact him repeatedly , as he was always sick or on holiday.We are now stuck with £1000 worth of shower cubicle , which has not even been unpacked!Not to add the shop staff were so rude, right from the start.So let down by their service.This shop is only ever good for nuts and bolts.Will definitely not recommend this shop. Will head to Victorian plumbing going forwards. Better customer service definitely !!!!
June 2023 by Savio Gough
A hardware store where staff don't know what a thumbtack is, a few instances of 'if it's not a shelf we don't have it', 'its somewhere here', and countless instances of floor staff avoiding eye contact and walking in a hurried manner to avoid being asked a question just tells you about this place. Pretty much every visit has been quite unhelpful and not worth the drive, go somewhere else or smaller hardware shops where they actually help you to buy their product.
May 2023 by Sam Lin
As a new immigrant, I had to buy a lot things from Wickes to renovate my new house in the past few months. However, it turns out I was charged 100 pounds for long staying of my car. Is that ridiculous? Wickes likes to penalize customer who buy a lot of things? I will never come back to buy anything.
April 2023 by Max Daley
Could do with a bit of a tidy.
December 2022 by Tom Bates
Store is on the smaller size but has key items for a DIY shop. Staff are very friendly and helpful. But if you exceed the 30 minutes parking you'll get a £100 fine so I won't be visiting again.
November 2022 by Jack Daniels
The last few deliveries have been woeful, my recent one had an item missing which is the most important item for a job, and when I got in touch via telephone to confirm the items are missing, they picked up the phone and just hanged up without even speaking.It?s a terrible service especially when I have spent close to £500 within a month of deliveries and that?s without the damaged items I have received in previous orders that I haven?t even complained about, it?s pretty unacceptable.I had no acknowledgement of the item being missing either.
November 2022 by Stu C.
A fairly small but reasonably well stocked DIY store with plenty of parking. However some items take a while to be restocked and the kitchen showroom takes up far too much room.
November 2022 by IAN M.I Electrical
DO NOT BUY Wickes products on there Ebay site , they take no responsibility for failed deliveries and leave you fighting with Ebay direct
October 2022 by Tally Ho
Don't trust their stock info, it will say they have a product but they usually can't find what you want. They have very limited products anyway compared to other branches. The staff are very unhelpful too. I don't know why I bother going there really.
October 2022 by szymon matki
Good choices off stuff what I need, even I can return when I buy to much things ;)
October 2022 by Mark Fisher
I ordered 2 incised sleepers. What was delivered was one incised sleeper and one non-incised sleeper, which was also horribly cracked and damaged (the guy who arrived with the replacements was suprised that something in such a state was delivered).So I had to stay in especially for the redelivery of a replacement (a very wide window of 6 hours which was inconvenient). For some reason they decided to send 2 replacements even though only one was wrong/damaged. Good job they did because of these 2, again one was not incised.So I suppose it was only luck that meant that I didn't have to wait a third time to get the correct items.
August 2022 by Dan Gibbons
If you need items quickly and you know what you want it's great but if you need more than 30mins you face an automatic £100 parking fine (which the staff seem very unhelpful about) meaning more aggravation and lost time because you need to contest it via letters to the parking company.
August 2022 by Mark Wimpory
Prices good. Car parking £100 after 30 mins. Stupid.
August 2022 by G
30 minutes parking restriction. You decide if you can finish your shopping within that.
