January 2023 by Darley Macangus
The customer service woman was so friendly & helpful even came out to show us how to use self service machine - after helping us I noticed she was helpful to others
August 2022 by Kevin Delaney
Went in to enquire about a recently matured bond. Query answered quickly by very helpful staff and funds reinvested on the spot. Many thanks. I'll return soon! KD
August 2022 by Steve Robbins
No queues. Helpful staff
June 2022 by Ben Harrington
Rang up to sort out an issue with my card and they were helpful, friendly, and very fast. Excellent service, and I wouldn't hesitate to contact them.
April 2022 by Maxonahi YouTube
neve was crystal clear over a phone conversation I had with her regarding my I ban and swift number took her 2 mins to resolve a problem i had been facing for weeks very happy!
February 2022 by Tony Allen
Yesterday I popped in to my local nationwide branch and was served by a very polite, knowledgeable young lady who assisted me with the various questions I had.Although nationwide no longer do the product I wanted, grandparents opening an account for grandchildren, I was still extremely happy with the service. 10/10
February 2022 by Barry Gillham
I had considerable difficulty in paying a foreign bill by way of the internet.My visit to the branch in West Wickham very quickly resolved the problem completely to my satisfaction. I will continue to use internet banking wherever possible but when in difficulty there is no substitution for a friendly face
October 2021 by Malcolm Byrne
Visited the branch. Staff were welcoming and efficient and I received very friendly service.
September 2021 by John Colonnese
Visited the branch to sort out a couple of issues and was assisted by Ellie-Ann who could not have been more helpful. Very happy with the service but then I always am which is why my account has been with Nationwide for over 40 years.
August 2021 by Tina Fairhead
Polite, friendly staff. Able to have a giggle with the cashier - a lifesaver during recent times.Covid measures in place but not over the top. I went on Saturday morning, only had to wait for around 4 minutes to enter the building - due to social distancing.Keep smiling and laughing.
August 2021 by dave broadwell
The premises are super smart and the added bonus has always been the pleasant and efficient staff. I have been a member for 20 years and would dread the thought of having to return to previous banks I have been with who place profit before customers.
August 2021 by Brian Dunham
I needed some help with an International Transfer so I needed to visit the Branch. I would like to thank the staff at West Wickham Branch. They were very pleasant and helpful. I got excellent service from Ellie-Ann in completing the transaction.
August 2019 by Michael Small
Good friendly professionals, never any hard sell unlike some banks.
February 2019 by Music777Lady
Promised give £100 to me and my mother because we opened a new account and still hasnâ??t. Called 6 times and nothing. Liars!
November 2018 by Richard Fanthome
Awful. Long long queue - very few staff. Such an old fashioned system of banking. " It's always busy." Said one member of staff - then appoint more staff, it's not fair on clients.
