October 2023 by Piotr Rumian
How I should collect my parcel if you are open just 2h per day? On this hours which you open I working. Tkanki you for your help!
September 2023 by Ian ?Ian? Humphrey
Recently we have not been getting our mail and we have had to collect it ourselves from the sorting office. ?
April 2023 by Z.G. G.
Seriously what's the point of this place? Opened for 2 hours only yet they don't state the opening hours on the calling card so you always find them locked up like a dungeon.
March 2023 by Tomasz Burza
How can the post office be open so short, nothing can be picked up.
February 2023 by Maria Giannakopoulou
RUBBISH. I had issues with every single delivery. Opening hours is just a joke.
February 2023 by Mercy Lorestani
If you are working, you can just pick up your parcel on Saturday.
December 2022 by zev solomons
Can?t get anything done. What a great way to win the public over by ruining Christmas for another year. I?ve been waiting for a parcel for a month now and there?s no one to talk to. The prices have gone up because of the fact that we don?t want to support Russia by buying their gas it?s not a grand conspiracy by the government get back to work.
November 2022 by Damian Lorek
How should I pick up my package? the hours are some kind of misunderstanding.
October 2022 by Alberto Vazquez Cea
They are absolutely rubbish at client service. Reduced hours to make it even harder to go to this office servicing west ealing, when most of us are at work within them hours. What a joke. Post man couldn't leave behind a small parcel, and worse of all leaving a card behind without its reference tracking number. Amazing.
October 2022 by szymongigant
It's saturday, the Royal Mail post office is closed but on the website shows open . How can I pick up the parcel if I work from Monday to Friday when it is open? For most people, Saturday is the only day when they have time to pick up the parcel.
June 2022 by Clara Bellei
Such a JOKE!1 Opening Hours reduced2 Queue from the main door inside until half of the street.3 Losing Parcels.What a joke. And what is even worse absolutely no care of the costumer service!!!!!!They should close and fired everyone.
December 2021 by Andreas Koutas
EDIT - The long awaited sequel!Post Office 2 - Return of the Missed Redirection!Join us as we unravel a tale of mystery and baffling incompetence, as the Post Office bravely thwarts a local resident who brazenly asked for a parcel to be delivered to his house!Starring: The person who didn't notice the redirection noticeThe hero who failed to deliver itThe brave soul who sent it to another continentSee below for what critics think of the sequel to "Royal Mail - What do you want now?"1 star - "What a joke" - Alexandre Prod'homme1 star - "What a joke!" - Julie Mango1 star - "red frowny face" - ABI1 star - "insanity" - Serg C1 star - "absolutely abysmal service" - scott gordon1 star - "lots of angry typing, in caps" - E. Maren1 star - "something about brexit, for some reason" - notalagerboy1 star - "no good!" - Rose HCome see why critics are raging about their local delivery office!Anyway, thanks again guys, don't worry that I needed that parcel for work I'll just get the guys from the next continent over to try delivering it again.Original Review:To save anyone else a wasted trip, it would appear this place doesn't conform to the opening hours posted on their website. After an hour's worth of wasted driving they were closed at 1930 despite the website saying they were open until 2000.Also held on the phone for almost 20 minutes with no answer. Not entirely sure what you're supposed to do if you miss a parcel while you're at work, because you also then can't pick it up if you work.The people working there are always friendly and helpful and clearly know what they're doing. It's just frustrating to have to take time off work to collect a package, and more so when opening hours are posted incorrectly or not kept to.
September 2021 by Serg C
How can you be open 2 hours a day? I went there on a Wednesday when they are now supposedly closed, and the place was full of staff. Why can't they just get the packages that they should have delivered properly in the first place. Insanity.
August 2021 by Alexandre Prod'homme
What a joke. Open 2 hours a day, and closed so many days and half days that you might as well just give up. Weren't you ashamed or embarrassed while putting up such sign, planning such schedule? Did you read it and thought: "we are doing so great".Fine. Don't be surprised if we prefer to take our custom to Hermes or else.
August 2021 by Julie Mango
2 hours a day. At least I used to be able to collect before work. Last year Royal Mail had a record number of mail items and they respond by reducing the hours. What a joke!
