November 2023 by Azmeena Khawaja
This has to be the most worst Lidl... I think it is so under staffed or very poorly managed .I popped in to pick up a few items and the queue was right at the end of the aisle- such a joke. The worst of all is they had 4 or 5 self service tills closed. I tried to wait... but I was getting no where. Myself and another person gave the staff our baskets and went elsewhere. The staff member took my basket and put it with all the others who did exactly the same. So disgraceful to watch customers leave and not do anything about it. I will never go back there again!
October 2023 by rehana pervaiz
Very very nice place amazing location great staff top customer service very friendly and lovely items and products it's just got the wow factor
September 2023 by Lena Karulska
This particular Lidl is okay, but it is quite dirty and I think better organisation of the place would be more beneficial for the staff and customers, there is never enough tills open and not everyone wanna scan their own shopping on self checkout. The bakery leaves much to desire, staff however is okay
August 2023 by Muhammadwali Hassan
Even though it was late and the staff had had a long day, one store employee named Miss Andirian or Andriana went above and beyond by showing me the items I wanted while smiling sweetly. That is what you would call excellent customer service just before the store closed thank you for kindness and five star service Ldle west ealing .
August 2023 by Hong Do
Manager was so rude, when we asked him for help, his reply was "what a stupid question you've have asked" !!! How can a manager speak to a customer like that? We was so angry. It was very early morning. Our day was ruined by this idiot arrogant!
July 2023 by MKB Kaur (OLIIVIA_55)
Yesterday I visited the lidl to buy some stuff there , when I was on the till I just scanned one item on the till,the till was stopped I called the man who is already working there ,suddenly the security guard came down and become very rude to me without any reason , I said to him change your way of talking, he is already argued with 2, 3 customers, he should have manners how to deal with customerss , he made my day worse. If he becomes upset every one there is no customer going to the lidl. Give some manners to security guard, how to deal with customer. In their eye's every customer is theif there . Thx
July 2023 by Doug Morton
Good value on most items, but not always the cheapest so still pays to shop around. A shame that this store isn?t bigger & doesn?t have the full range.
May 2023 by F.G Soto
Security person using his authority to check on vulnerable person, I'm disabled.I have been to Lidl for years, I have never seen a single person having their bags searched by a security agent. Today at 20:00 I checked out in the West Ealing branch. I guess the security person got bored and decided to check my bag. In his eyes I could see that he was convinced that he will find something, and believe me he tried! He couldn't see the difference in chocolates and have then checked by someone else. I could see his deception seeing there was nothing to declare.Now what are the criteria for stop and search? In all supermarket I've been, they search if the alarm ring when getting out, or if they got information of someone stilling. So why was I stopped, considering I am disable and all the inconveniences this cause, extra time standing.... EtcNow managers of Lidl, all over the country, don't you think it would be wiser to have a till open for people less able to stand, with a disabled sign for instance, instead of making disabled people's lives more complicated than it already is.Plus, I still not see MY benefits by using the automatic checkout, only inconveniences.
May 2023 by Andy Ip
I wanted to take the time to write this review because of the Manager Saeed. Today my Auntie was in need of help and he came to help her out. He went above and beyond his managerial duties and helped my Auntie while she had to wait for me to arrive.Saeed the manager also kept on top by calling me to keep me updated on my Auntie. I would like to send a massive thank you and for your kindness to also answer call beyond your shift as well.Thank you so much!! Would highly recommend this Lidl and especially the Manager because they are all awesome!!
May 2023 by Daniella Nowicki
Expensive juice machine near main entrance why? Not that there's a cost of living crisis is there?; 35p for a tiny roll. Coleslaw packs split and leaking. Not much variety in stock. C'mon get your act together. Need more staff and better stock.
May 2023 by R
Small store run by a small staff, every interaction i?ve had with them has been positive, the southasian security guy is always helpful, same goes for people at the automatic tills. Great little lidl to have in the area with all the essentials for your house at a more than good price.If you want to do a big shop and expect a till with a working human cashier you will be very disappointed, most likely won?t find one ever haha.
April 2023 by Folake Emerson
So much better they've added some more self service tills.
April 2023 by Mina Koleva
Lidl Ealing is an exceptional store that provides a fantastic shopping experience. The staff is friendly and helpful, and the store is always clean and well-organized. The product selection is extensive, with high-quality fresh produce, bakery items, and a wide range of affordable household goods. The prices are unbeatable, and the store consistently offers excellent deals and promotions. The checkout process is speedy, and the self-checkout machines are easy to use. Overall, Lidl Ealing is a great supermarket that delivers exceptional value, service, and quality. Highly recommended!
March 2023 by StiflersMama 69
Bit small. But nice selection of groceries. Avoid rush hours, might get crammed.
March 2023 by Audrey Daley
The staff are so friendly and helpful even the security guards...and the food is good value....well done Lidel
