December 2023 by John Rushton
Most Boots stores / services have changed for the worse. Whilst certain individuals can make or break a service, what stems from the top is activated by those lower down. The top isn't that good anymore.
December 2023 by Amar Jeffrey
This place is hell on earth. PLEASE put minimum 2 pharmacists in your store. I had to wait in two long queues one by one just to buy to pills. Never coming back to this store or any other boots outlet rven if I have yo suffer a health loss. I'll take me a while to recover from today's torture.
November 2023 by Sophie Bush-Harvey
The staff are absolutely amazing. The pharmacy staff especially are communicative dedicated professional whilst also staying compassionate helpful and humane in the face of a lot of pressure. Truly such a lovely and effective team.
June 2023 by Michelle Grant
Friendly and helpful staff. I am able to pick up my prescription here.They have all the necessities.
January 2023 by Mihaela Stan
Very disappointed with the fact that Boots has closed its stores for BH Christmas Day up to 27th. I couldn?t get to collect my prescription today for urgent care and have to wait till tomorrow what a shame what is the point having a pharmacy closed all this time when some people need it! Very poor standards
December 2022 by Galina Khotyanovskaya
Never stock is enough, I have to travel to bigger stores. Because it's close to me I go there most of the for picking up deliveries I order online
October 2022 by Veronique Soret-Walker
A great section of Christmas gifts (reputable brands like Laura Ashley etc...)as you enter the store on the left.Some of them reasonable prices, you can stretch your money.The young cashier at the front of the store was very polite and friendly.Store is not usually crowded so it is spacious and a pleasure to browse and shop there.
October 2022 by Anne Fabing
Helpful assistances and pharmacy. But shop is under staffed, and beauty department is practically non existent. Shop looks rundown from the outside .
October 2022 by G Tian
Very poor customer service and worst arrangement. I came for a jab and no sign so do not know where shall I go. Waiting in the queue for 10min, no one check me in even after eye contacting with the staff, while at the same time 2 or 3 staff is serving one person.
August 2022 by Alexandre Prod'homme
Booked an appointement for important travel prescription a week prior. No one is available on the day, they didn't even cancel it, they pretended it fell off the radar. They do a little charade to pretend they don't realise they f'd up then, clean their hands of you. No real attempt at finding a solution, you will be on your own finding an appointement somewhere else on such short notice. Appaling.
July 2022 by Jason W
Sloooooooow service - not enough staff - waited 10 mins to buy a single item. Not good enough boots west ealing. Staff ignore you as they know you?re waiting but do nothing for waiting customers
May 2022 by Muhammad Areeb
Closed before time. Had to pay uber back and forth for nothing. Do NOT trust their shop timings.
May 2022 by Tim Adams
Staff are friendly and helpful.
April 2022 by vishal srivastava
Courteous staff and a very good pharmacy
April 2022 by Esther Saw
Good place to do small shopping, no crowds.
