January 2024 by N B
Great service. Malik was very helpful and efficient.
December 2023 by Gabriel Purves
Staff were brilliant, exactly what you need when making an expensive purchase lasting several years. Really helpful and accepted lots of my phone calls for advice on how I need to set up my turntable, speakers and cartridge ? So influential in the music industry, for the greater good
November 2023 by Joshua Lee
Lovely shop - I have purchased several things from here over the years. In the era of online shopping, it still pays to speak to the experts at Richer Sounds for some proper advice. Their prices are also very competitive. The guys at the Chelsea Branch will also go out of their way to help you load purchases into your car quickly.
October 2023 by Esthiaque Choudhury
Just went in to Richer Sounds Chelsea to hear the Sony HT-A7000 before any Black Friday purchase.Spoke to Loic on Monday to check that they had a demo unit and arrived today to hear it. Aaron was very patient with no high pressure sales tactics.As I was just poking around with no intention of buying until next month I think they acquitted themselves very well.Would recommend.! Seriously don't drop £1000 on a soundbar (+ extra for the subwoofer) without listening to it yourself.
September 2023 by Niall Beattie
I?ve come to expect great customer service from Richer Sounds over the years and I?m happy to say this branch goes above and beyond to help their customers.Every single member of staff I have spoken to have been knowledgeable and friendly. They know their stuff and are happy to have a good conversation with their customers.Can?t recommend this branch enough!
September 2023 by Jose Pecino
The staff are friendly and knowledgeable. They go that extra mile to help and ensure customer satisfaction.
April 2023 by Giles Sequeira
The only place to go for tv?s and stereo equipment. A knowledgeable and very helpful team versus the general blank looks that await you at PC World???
January 2023 by Andrew Durham
The only place where I love shopping. Best part is always the staff as they're really knowledgeable and helpful, have a passion for the products and there's never a hard sell. Prices are fantastic, too
December 2022 by Hugo Field
Expert advice and were happy to exchange an incorrect device bought months ago. Can?t fault my experience!
December 2022 by Garry Driver
Very helpful and friendly staff. Stock not extensive but delivery was on time and well packaged.All in all an excellent experience
October 2022 by KingBukz
Great customer service great product knowledge and very informational stuff. I was assisted with my purchase by the store manager Carl and was very happy for him to recommend my TV off of the specifications and requirements given
September 2022 by Lukas Piwowarski
Well what more can I say Richer Sounds it?s pure quality in the word where retailers try to milk you to the extend. In the period of more like 10 years I never bought Tv or Hifi from anyone else and that don?t change in near future. Big 5 to the Facebook support team especially to Paul and Billy for amazing support and looking after me ????????
August 2022 by Lawrence Riley
Just bought a pair of Dali Spektor 2 speakers. Really friendly efficient staff. Recommend.
May 2022 by Julian Hills
Went here for a CD player. Served by Aiden. Very friendly, knowledgeable and made me feel valued.
May 2022 by Lammy
Great service, very helpful staff. Carl assisted in picking the perfect sound system for my requirements. He set them up for demonstration and was very knowledgeable.I asked to pick up the system once delivered to the store and the rest of the team were very helpful in taking to my car. Definitely will come back and purchase few more items that I'm interested in.
