March 2024 by Andrea Halasy Kiss
I got an extremely large selection of everything I wanted and great prices ??
March 2024 by Anirudh Kartik
Came here after a disappointing experience from New balance, staff were extremely helpful, even though it was almost time for them to close. We bought 3 pairs of shoes as they were extremely comfortable! Would come back here again!
March 2024 by Happy Go Lucky
Great service overall thank you team wembely ??
February 2024 by Nathan James
Came last week to purchase trainers for my one year old daughter. The Asian girl serving me had no passion for her job and was not very helpful. I was holding my daughter and she was reluctant to go through the sizes in the boxes to look for the trainers I wanted. I purchased the trainers as I needed them for my daughter but luckily for them the Nike store was closed early that particular day. I then went to the Puma store and the guy there was amazing and gave excellent customer service. I therefore spent more money in the Puma store. Skechers you need to do better with your staff and their attitude. I would have spent more money that day in the store but was put off by the lack of professionalism showed by your staff member.
February 2024 by zuhaib syed
Manager was difficult when my wife tried to get nhs discount
February 2024 by Sanjay Choudhary
Poor selection of the kind of shoes I was looking for. Very congested aisles.
January 2024 by Aditya Sharma
Good stock with sizes
January 2024 by Angel
Great range of footwear. Unfortunately was served by an unfriendly unhelpful staff member. Wasn't sure whether male or female? All sizes on the box are US and UK written in small print so was confusing.
January 2024 by Arushi Jain
The most unhelpful store staff. Esp this supposed manger called Vik. Was very very rude, refused to give me store credit for the shoes I came to return despite the company policy. Made multiple chain of excuses, starting from - cannot return at all if you don?t have receipt (you cannot get a refund as per company policy, can still return for store credit), followed by not agreeing to give store credit - saying ?I know all the company policies lady, don?t show me company policy?. When I finally did show it to him on the sketchers website, he agreed, and then a minute later said he won?t do it because I wasn?t being polite.Haven?t encountered anyone as impolite and unhelpful before.
January 2024 by Avraam Ch
I have lived in London for 6 years and have been to numerous places. I have been working in customer service myself for 15 years+. Yet I haven't seen customer service like this never before! Most of the staff were friendly and helpful but the one that really went above and beyond was Nadia! As I have a big size foot(12-12.5), she proactively went around the shop and got me all the shoes they had available that she thought I would like! Before that she obviously asked what I am after.Then while trying on different pairs, I asked another lady short, dark long hair and a bit dark skin(didn't get her name unfortunately ?) which of the 2 pairs I was interested in I should go for and she took 5 minutes to deeply analyse what each shoe had better than the other in order to help me.Big kudos to Nadia and the whole team! It is funny that you find the best service in the least expected places (as it is an outlet store).Definitely going back!
January 2024 by sumeet jain
Bought 2 nice shoes?
January 2024 by Lillian Wen
I bought socks and after wearing them for a day, I got a bunch of hairy balls on the soles of my feet, which is really exaggerated.
December 2023 by Jaykishan Sheth
Nice collection
December 2023 by Fussy Vegetarian
Helpful staff,, good stock and reduced prices. What more can you ask for?
December 2023 by Dinesh Pandya
Super choices of footwear with most helpful staff
