December 2022 by Kalyani Patel
Make countless mistakes in putting correct medicines in dosage boxes.Pravinbhai senior pharmacist is humble and helpful, but some of his staff letting him down.Despite numerous attempts to reason with them how important it is to have correct medicines on time and not make mistakes in having correct medicines in weekly dosage boxes, they still put double of same one and miss putting other key medicine. Considering there is apparently a two-step checking process in place before medicines are delivered , it beggars belief they get it wrong often. Otherwise the staff are helpful ...
August 2022 by Rashi Aggrwwal
I went for a passport size photo today. The lady at the counter was rude and strict. It was my very first time getting a photo clicked in London and I regret coming here for my work.
July 2022 by Nikara Gibbs
Called in to see if they had stock of my prescription, they didn?t but said they could order in for the next day. I go to pick up 14 capsules and am told the charge is £35. I ask for my script back considering that?s extortionate and I?ve paid £12 at boots max. I hear an exchange behind the counter between staff and suddenly the price is now £16. They explain how they had to order in a whole box which costs £35 and i?m taking less than half so they tried to charge me for the whole thing. They then have the audacity to ask me to come back in 2 weeks when i get a new prescription so I can pick up the rest from them and their box is not wasted ?? just lost for words is all.
June 2022 by Edna Maria
I have booked an appointment with this pharmacy via Patience Access and when I got there, they were not even aware that I was coming.Maybe the service was only available for the week days but if that is the case, they shouldn't have slots available for the weekend.You pay a fee (£19) for the service and you don't get the service that you are expecting!The staff was friendly and helped with what they could but I don't live around the area, so it felt like a waste of time.Contact them before you book an appointment for the weekend. Thanks
March 2022 by Rashi Agarwal
I went for a passport size photo today. The lady at the counter was rude and strict. It was my very first time getting a photo clicked in London and I regret coming here for my work.
March 2022 by Hiral Patel
Excellent customer service, Efficient staff on the prescription desk and they have well stocked shelves.
March 2022 by Shaily Nalamwar
Great experience! Staffs are friendly and very helpful. One staff named Pranav helped me to get a medicine which was too difficult to find in other pharmacies. He also suggested a syrup for acidity and that worked as a magic.
February 2022 by Jijo M.Joy
The young man who is working there in morning time is very rude and trying to skip the conversation with excuses and not acceptable behaviour coming from him like if he is the Bose of me. The lady try to help me but he stops her to help me. Poor hospitality with customer and rude behaviour not giving the same medicine quantity what is meant to be and in less quantity.
January 2022 by jo Schechter
I came in on the 17/12/21. I am very disappointed in the customer service, to be frank it was horrible. Staff was extremely rude, service was very slow and they was not even listening to what (me) the customer was saying. They was extremely unreliable and confused when I asked about a specific product. I am never returning to this so called Pharmacy, and I highly recommend the next customer to find another one local in the area.
December 2021 by Fadwa Al-Saffar
Sold me a day 2 lateral flow test on the day government guidance changed to compulsory PCR 2 days after arriving from abroad. They refused to take it back and refund the £25 knowing that it's not fit for purpose suggesting that I had used its code. The item was not used at all..very rude unfair treatment.
December 2021 by S Shenny
Amazing customer service! Always going above and beyond to help me out, always so greatly appreciated! Thank you all soo much! Loyal customer for over 10 years!
April 2021 by Riaz Ahmad
The kind of Pharmacy that one automatically recommends to others. The pharmacists make all the difference - and the team here set the tone for other chemists to follow. Many thanks RJ's for providing a first-rate service.
December 2019 by dj casanova
Curious and helpful staff
January 2019 by Rish ap Wiliam
Always very friendly and knowledgeable. They're not the most convenient pharmacy for me to get to, but worth the extra effort.
January 2018 by Kieran O'Rourke
Very helpful friendly staff. Excellent service. Really good advice by very knowledgeable pharmacists.
