February 2024 by NARENDRA JETHWA
Saleh laxmidhar is very proficient and helpful member of the Bank.
January 2024 by Ravi Kumar
amazing customer service. Thank you Bhidya ( nepal). :)
October 2023 by Kaushik Gajera
Just few minutes, I have opened account by my mobile. Good service response by sashikant sir.
July 2023 by Parul Parekh
Shashikant and rishabh and Shriharish are very helpful and account opening are easily processed. Good service.
July 2023 by Priyanka Agrawal
Great or I can say one of the best customer service in whole UK..very friendly and helpful staffs..
October 2022 by Hirenkumar Patel
Very poor service, refusal, denying services, App and online is okay but branch service is poor, The staff and Cashier have very poor knowledge of UK Laws, The account is regulated by UK authorities but even small deposit is very painful, they are ready to refuse... Bring.. A To Z.... They don't have any clue on self employed.... The staff very much untrained, ready to refuse,They spend lot money on advertising but not concerned on customer genuine complaints,Hope regulators look their UK operations.....More to..... Got answer after about two months ..... Still blaming me for their poor understanding... They invented another story of documents provided for deposit... The branch is clueless on self employed.... Their poor undrastansing of law and inventing lies..... in answering email complaints...... Hey ICICI... Look and read the complaints,,don't blame customer for your own mistakes..... The regulator body don't take your invented story as the proof submitted is not looked at all.....You can not run bank like this... Simple deposit is so awkward..... Using compliance.........in put of own story in compliance is criminally corrupt practice.Hope, your service will improve.........
August 2022 by A R
Great customer service. They are really quick in responding with all your queries. I am glad they have branches in the UK and that makes your life a lot easier.
May 2022 by Amruth Raj R
One of the best Indian bank in London. Not much welcoming to customers. Not even asked to have a seat. Other services are very good.
April 2022 by SURESH SEYANI
Very friendly & Great customer service from Amit Sinha & Savita KumavatWent into update my details on my account, and was shocked as my previous experience was not great (not this branch) Amit and savita patiently listened to my requirements and did the needful and kept me posted all the way until it was sortedWill travel here rather then my local branch if i need any banking service!!A*****Keep up the great work !!!
March 2022 by Ajay Jansali (Hetal jansali)
Long waiting n the staff is very rude
October 2021 by Annadurai R
Great customer service. They are really quick in responding with all your queries. I am glad they have branches in the UK and that makes your life a lot easier.
July 2021 by Bhupendra Manani
The staff are excellent and always willing to help. Amit and Sidney are both excellent went out of there ways to resolved my issues. Highly recommend this branch.Bhupendra
July 2021 by Nithin Tomy VeLaSseRy
One of the worst bank in Uk is ICICI ? never suggest to apply for an account. Waste of time , bad customer service & bad staffing aswell . Sorry for my comment it?s from my personal experience? ??
May 2021 by Shyamala vishnumolakala
Very good experience. Sydney and Amit Sinha were very patient and helpful in answering our NRI account related queries. Account opened within 10-15 mins. Excellent service provided.
May 2021 by cbf Fernandes8
The customer service is very good, especially Mr Aaron Fernandes helped a lot with my querries. Helpful staff, great experience.
