January 2024 by Felicia Angela Lobo
Worst pharmacy ever this is the 5th time I have scheduled for flu jab and they have cancelled my appointment last moment no explanation provided. If you'll have to cancel appointments why you'll have dates and times available just to create more mess for customers.
January 2024 by AKHIL TEJ KURAPATI
Third class quality material not even sustained for one month . NOT EVEN WORTH even staff wont assure the quality in the shop its completely customer fault to fall in the trap
November 2023 by joslin tj
No paraben, phtalate, sulfate free alternatives for skin and hair care products.
November 2023 by Mukesh Vyas
We did some online shopping. Went to collect our parcel, very professional staff. Helped us with genuine smile.
October 2023 by Priya Patel
This place is a shambles and they should be ashamed of themselves. They advertise that they give flu jabs and my parents (who are close to 70 years old) have been 4 times to try and get their jabs. They get different advice each time and the staff even said they don?t offer the service even though they had a sign on the desk offering flu jabs. These people are incompetent and you shouldn?t bother to use their services.They even advised them to go to Carters pharmacy, which seems like their general advice to other reviewers. ?Go to another pharmacy??.I would take their advice
October 2023 by Jonathan Langtree
Absolutely appalled with this branch. I have been making attempts to call the pharmacy for the last three days about an urgent matter regarding my prescription.Due to an error from my GP. My medication has been sent to this branch in Wembley. I however am not local to wembley. I have been told that I need to get in touch with this branch for them to "release" my prescription so I can collect it from a pharmacy closer to me.As, I said earlier, I have been making attempts to call this branch over and over again for the last three days to no response. Either update the number on your information if this is wrong or ANSWER THE PHONE!I have now gone 3 days without medication I need. I would not recommend this branch to anybody and find the lack of attentiveness from those who work here pretty pathetic.
October 2023 by Hyacinta Cabangon
The assistant pharmacist (asian likely indian about 50-60 year old female, medium built, hair on pony tail) at the counter at 9am, was very dismissive. It?s 9 am and their locum pharmacist has not arrived. We were queuing she said there is no pharmacist yet so better come back, i have ask do you know when he?s coming and she said no, i said maybe ask your manager if he is coming or just late, by then the pharmacist arrived, two customer already left . She was moaning non stop, with very stern face. Not welcoming at all, very rude. It?s just the start of the day 3/10/23. Hope she learn a better customer service again. The male pharmacist was just chill, did not get involved with all the commotion, served us politely. He apologised for being a little late, we said we are fine waiting. The only reason we are worried is because the assistant was sending us away. (By the way i?m asian too, i just want to properly identify her). Mostly asian crew there but the rest were nice.
October 2023 by hhhdhsh hhhshs
Least organised store I have ever come to, in my opinion it falls into poor management. This store needs a major fix up. Never coming back again.
September 2023 by Annemarie Atkinson
Good. I'm partially sighted and a nice assistant helped me get what Ineeded.
August 2023 by Pramil R
Good customer service. Always stocked with stock. And staff are very friendly
August 2023 by Virginia Silva
Person on the till very rude didn't have receipt and when I asked he said was to late. Asked if I wanted a picture, and when I said yes he said it was not possible. Very bad
August 2023 by Rebeca Villar
This store always has a que. I have work and there is always one person on the till. Always waiting more than 5 mins while there are multiple people on the shop floor.
July 2023 by Lisa O'Brien
Really great customer received at Boots on Saturday from Sunil. Couldn't be happier with how he dealt with my problem. Thank you!
July 2023 by Devshi Lachhani
Good to go there.. a little bit very expensive for retired people..
July 2023 by akshatha shenoy
Staff members are really helpful and respectful.