March 2024 by Ket
I went to get my eyes tested last week after getting an injury. The optician (Wembley branch) barely tested my eyes, pointed me to go to the hospital, and didn't give me my prescription. My injured eye was quite blurred, and on her tests had a number of - 1.5. She didn't believe that I my eye didn't have a number before and didn't think the injury could cause my eye to deteriorate like that. I still had to pay in full for the appointment. She hadn't even looked at any of the scans taken.Subsequently I went to the hospital, who said I should have got this checked at an optician first. They suggested that an injury like this could take up to a month to heal and my eye may be blurred till then.I called the branch back so that they can email me my prescription, which apparently they can't and id have to go into the branch to get it. Being 2024 this isn't really what you'd expect.I've now gone to another optician on the advice of my gp, who thoroughly checked my eyes. I wouldn't go back to the Boots Wembley branch.
March 2024 by Pramiti Arora
The store manager (Boots near Wembley Central Station) and my optician/Dr. were forcing me to buy spectacles. Although i just wanted get my eye test done.Despite repeated request both the guys at store were very pushy, the overall experience was not good.
March 2024 by Lee Bharadwa
Friendly staff and understanding what the problems are with our eyes
February 2024 by A. James
Hayder and all the other staff were very helpful and accompdatint. Eye test was efficient and the results were clearly explained to me, and we were given good guidance on glasses selections.
February 2024 by Anne Duncan
Friendly and courteous optician, also very helpful in helping me choose the best frame option for me.
February 2024 by Carmen Daniela Sfetcu
Very happy as Cristina speaks Romanian and helped me
February 2024 by Alina Mirela
Very professional - Cristina is very helpfull had nice experience both me and my mum????????
February 2024 by Ronak Chudasama
A very friendly and good staff and service. Very Happy to buy glasses from Boots.
January 2024 by Sadhana Patel
They are very friendly, professional and get the job done promptly.
December 2023 by Usheena Patel
Friendly service and excellent optical knowledge
December 2023 by Kaltumo Abdulle
Excellent service, friendly staff and very accommodating with my daughter who is one years old that had to come with me to my test.
November 2023 by bagavan kandiah
great service
November 2023 by Alessandra Samara
I don't recommend it to anyone! I took the exam, I took one of my glasses to touch the lens, with my glasses the cost reached almost 500 pounds... almost a month has passed and I haven't received it causing me several problems, work, headache... they informed me My glasses were misplaced, lost... they told me to choose another glasses frame, few potions and none compared to mine, I had to choose one that I didn't like and I'm still waiting....
August 2023 by Saifa Munim
This a fantastic family run optitions service. Each person I spoke with offered a professional yet non pushy support and advice. They were considerate of my needs and my personal preference when it came to design of frame, budget what I needed glasses for in my day to day usage. The glasses were ready within 1 week and I am delighted with them.I am a great believer in face to face contact, greetings with a smile, manners and first impressions say a great deal. Overall experience 10/10Thank you
August 2023 by Ionela Irimia
I have my eyes check at wembley opticians and Cristina was very helpful...thank you!
