February 2024 by Maxine 1970
Loved my experience with Mai. Really knowledgable in her job. Spotlessly clean. Had ombre eyebrows and have never looked so good ( and im very fussy).
November 2023 by Makeda Deans
I visited on a Saturday for a removal and full set.The salon looks and feels OK. I explained what I wanted and shared a photo of my lashes from a previous tech. I clearly said I DO NOT want a 'cat-eye'. I heard the owner speaking in her language say the word 'cat-eye' to the lash tech that done my lashes, completely ignoring my request. 1st red flag.The owner started my removal and sometime during the process while my eyes were closed, swapped with a colleague who couldn't speak English. Although I did not mind who done my lashes, I thought it was a bit sneaky and unprofessional to swap with a colleague without saying, 2nd red flag. Usually my removal is a painless process I can't feel happening, not so here. Although a solution was applied, it done nothing, it just felt like she was pulling my lashes out. I had to tell her to stop. Whats the point paying someone to pull my lashes out, could have done that myself for free. 3rd red flag. The most unpleasant thing of all and the final red flag in my decision never to return, was the tech having a loud conversation with the other tech/owner shouting over my face for 2hrs. It was unbelievably unpleasant to the point I had to ask for a mask. If you can't get the basic of customer service right, you can't have my custom. Although the finished result was OK, the service was not. Also I was there at 1.30pm on a Saturday and not a single other customer came in, which I think says a lot.Service: Eyelash extensions
October 2023 by Helen
So impressed, Mai did an amazing job on my fading ombre brows, she reshaped them and added colour, she is so professional and such an expert at what she does.A beautiful clinic, lovely receptionist too, I would recommend Feature Clinic to everyone, thank you Mai, I love my new eyebrows.
September 2023 by Amber Henry
Mai is an artist! Both my mum and I love her, she gave us the eyebrows we really wanted after terrible treatment elsewhere. I hardly have any eyebrows and have oily skin. Mai was able to painlessly give me a great shape with nanoblading. I have recommended to everyone and continue to do so. Thank you Mai!
August 2023 by Cum Gatesc
Amazing service i recommended from bottom of my heart nice staff and my eyebrow is look amazing ????
August 2023 by Sujita Lamichhane
It was amazing experience with them feel soo good & beautiful After all done when I opened my eyes it was super comfortable. I just love it . I forget the girl name but she was best on her job thank you so much highly recommend you all .
August 2023 by Maria Elise
Very satisfied with the outcome from today's microblading. The ladies recomended me to also have a lash lift having long lashes which I have never had before and I'm really happy that I did. Thank you ?
August 2023 by hlkites
Friendly staff, a pleasant experience overall!
April 2023 by Anna Barnes
I hadn?t been here before but read the reviews and just went for it?I?m so glad I did. Really lovely service, lovely atmosphere and some of the best lashes I?ve had!Services: Eyebrow shaping
March 2023 by Carol Murrell
I had eye lash extensions but they wasn?t what I was expecting so I went back the following day and a lovely lady called Lyn , put some extra lashes in for me. There was no issue with any of my concerns and nothing was too much trouble. Great customer service. Needless to say I will be going back there again. Thank you Lyn and thank you Feature Clinic.
March 2023 by S A
Wonderful and professional clinic. I had a great experience with Lesley :)Service: Dermaplaning
March 2023 by Angela Williamson
I have been going to Mai since 2017/18 and she is a beautiful person, nothing is not too much trouble for her, she has worked hard to where she has got now and I will carry on going to her?..Service: Microblading
March 2023 by Jodie Cocks
This is the best place to get any treatment done I truly recommend you come here for any treatment I'm so happy with there service I was treated so nice and made so comfortable. I had my eyebrows microbladed and dermaplaning I'm so happy with both. Easy to park also just park in Tesco car park for free across the road. Highly recommend using
March 2023 by Tracy Daniels
Such a professional practice. Absolutely fantastic.I have been having my lash extensions for a while now and feature clinic offers great results. I get so many comments on how my lashes look. They are friendly, professional and ver good at the work they do!I had dermaplanning for the first time here this week ! And the results are just fabulous!Highly recommend this place 10/10Service: Eyelash extensions
March 2023 by Jon Tishler
Had Electrolysis, very efficient and effective, highly recommend