February 2024 by Lynn Mc caffrey
Was very well looked after by the lady who attended to me
November 2023 by Hairstylist Augusta
Visited this store today to get my best friend perfume (last minute shopper) for her birthday. Guys, I was met by the most rudest manager I have ever met. Now Claudia (the manager) must have been rushing as she was practically chasing customers out. I advised her, please I just need to get a perfume, because she was shouting and as I am not used to such behaviour, my PIN number went off my head completely Claudia rushed me to pay but still I couldn't remember my PIN. I suggested due to the amount can I tap my card twice? Perfume was £109. Our rushing manager put the amount in and I tapped, unbeknownst to me she had only put through £1. She apologised and put through the first amount. £100, now the second amount, i dont know what she was thinking as the last amount was £86. The perfume was only £109. She overcharged me. Whether this was intentional or not, I really don't know. I asked for card reader receipt. Was told only till receipt, remember she's rushing so she didn't offer receipt. She chased me out of the shop. Thank gosh for Internet banking, whilst at the doors, I checked my account and I was overcharged by £78. I knocked on the doors again only for the manager to tell me they're closed, hello, you have overcharged me, she denied it and as I tried to show her my online banking screen, she wasn't having any of that. I refused to leave the shop till she refunded my money. She did, but that was after her rudeness went to level 20. How can such rudness be a manager? The staff were cowering in a corner, I don't blame them, they just need to get paid but Perfume shop the chimes shopping center uxbridge, look into how your manager is dealing with customer especially at this festive time. She took the perfume back refunded my money and refused to resell it to me irrespective of being in the shop before closing time. Guys, beware when shopping here. No last minute drop-ins.:(
September 2023 by ishant gurung
Went to shop today. Not even received any greetings by staffs on entry. Asian girl short height on counter doesn?t seems to have interested on interaction with customers. She replied reluctantly to all my queries on items as also she was so rude and ignorant. She hardly engaged in interaction with customer. Definitely, she is not a right person for customer service or in retail nature of the business to deal with in this store as she doesn?t even seems enjoying herself to be there. Please, have some more right person who are great in customer service and get rid of disrespectful and rude staffs.
August 2023 by Shabba
I was served by a staff member from the Uxbridge store who?s called zohara, I was very impressed by the service she gave me. She was so helpful and knowledgeable she certainly knows her stuff when it comes to recommending the right correct perfume/gift. I was impressed how fast she wrapped all my gifts and made sure she did a perfect job with the wrapping! She also made me laugh so much and that?s what you call one off kind off service, wasn?t just a service with a smile but she has so much more to offer. She?s polite and kind with all her customers as many were just simply waiting for her to serve them. Would definitely recommend this branch over the rest
July 2023 by Barbara Kulka
I like this shop Every year I reffil there My perfume Angle
March 2023 by neville lobo
Getting birthday present for son. Staff very polite and helpful and we were lucky to get discount as promotion was on
February 2023 by Juan Campos Olcina
Great store! The staff were very lovely and incredibly helpful taking time to show me around and let me experience the scents. Truly a wonderful experience.
January 2023 by Gajendra prasad Anandan
Nice selection of perfumes. Staff service really excellent.I will definitely visit again.
December 2022 by Tony Dias
Good experience shopping there.
November 2022 by Pakeeza shoukat
yesterday i went to buy a perfume.the lady was very rude.her behaviour is very bad to me.it?s like she is not interested to do work.please change the rude staff.
September 2022 by Paula M
The lady that served me was amazingly helpful. She knew exactly what to suggest when I gave her a description of the kind of perfume I was looking for and was just genuinely really lovely to talk to.
July 2022 by Sian Kelly
Very helpful, friendly sales assistant here and I got Blue Light Discount. Win win!
June 2022 by Alan steven Kaveney
Great perfumes great aftershave great staff
February 2022 by Amir Ali
Good variety and offers worth checking on out special deals.
September 2021 by TENILLE REID
Tried to return a perfume and was sent away. I did not feel welcomed at all and was made to stand there waiting before one of the women said hello. I was the only customer in the store.
