June 2023 by Sarra Ibrahim
I have been a customer with body shop for over 15 years and I shop from Uxbridge store for nearly 12 years I always find staff at Uxbridge store are kind and. Polite until my last visit ,one of the staff who served me and apparently she is the store manager her name is Lubna had a bad manner and has bad attitude and disrespect the customer.She shouted at me that she is pregnant all of that because I mentioned I have students card she asked me to show I looked in my bag I couldn't find it, she then said to me that's fine she will do the 15% student discount then she offered if I spend £35 I could get free bag with product cost 22£ . I said ok but I realised none of the products I could ever use then I replied no I rather not spend 35£, She then said no student discount then as she did not see the card I replied no problem but I reminded her ,she mentioned earlier she can do without seen it. She replied she never said that ?and she started Threatening me if I don't leave the store she will call security for me. I was choked. I asked her what have I done for her to call security for me. What a bad attitude.
December 2022 by Loyalty 96
Really nice products and helpful staff. Josh and Labnah were very knowledgeable about the products sold and helped me to find the right thing for me.Thank you.
September 2022 by C 1
Just love The Body Shop. Good products and service. Body butters are such great quality.
July 2022 by Mandy Jane
Very helpful staff, advising on the best products to meet your needs.
March 2022 by Rachel Paul
I had a lot of scars on my face from acne breakouts. I told the wonderful shop assistant about it and she asked me a couple of questions about my skin and suggested I use the tea tree oil products. She did an amazing job recommending the right products. I?ve been using it religiously from the past few weeks and my scars are fading! Thank you!!
March 2022 by johnny tiller
Staff are always helpful
March 2022 by Monica L
Lovely as always :)
February 2022 by Z K
Amazing customer service after speaking to tge store manager Lubna who was really nice and helpful where I have had a problem she resolved it instantly. Another staff member was Katarzyna who knew about the products from back to front. Definitely will be comming again.
December 2021 by Verdah Danish
Body shop cosmetics and skin care is my go to for my beauty regimes. My only issue with them is Body shop often discontinues product lines without much rhyme or reason. Other than that, their scrubs are the only 'fancy' ones I get.
July 2021 by Kris J
I was assisted by the assistant manager name Katie she was very helpful and know she let me choose the products and make suggestive approach..very friendly and people oriented..it good experience..Shes better than the branch manager because the branch manager was not approachable she even hit my leg while restocking the shelves and never say sorry or even excuses
July 2021 by Nidhi Ruhela
Love their products, specially the ginger shampoo along with ginger conditioner.
September 2019 by Naina Lawrence
Get the loyalty card, decent offers and birthday treats. Like the products but I usually try and order online to get the best offers
September 2019 by maria cruze
Excellent service. Good stuff. Price is too much.
September 2019 by Ajay Kapoor
shopping for body cream
May 2019 by Titi Ogun
Very nice friendly staff. I was given lots of free hand cream!
