November 2023 by e m
There are one Rude staff and very unhelpful, I wish I knew her name so I can write it here.
November 2023 by mehroz mohammad
Rita( manager) was unprofessional and the rudest person at this store, not going there anymore, just check the reviews here everyone is complaining about her and the company seems doesn?t care and keep loosing valuable customers!
November 2023 by Iman Tahir
I just left the store. An Indian lady done my eyebrows. She was very unprofessional and rude to me. Worst service.
October 2023 by Tautvydas Z
Fair priced items but appalling customer service skills from staff this afternoon. No hello, no thank you, no bye, not even eye contact. Maybe this is just Uxbridge?
September 2023 by Abbie Bowden
There's a large loud Asian lady who worked there. She literally shouts at customers. Heard her having a confrontation with a customer. Very unprofessional, they must be desperate for staff there. Staff are nicer at Boots.
September 2023 by ellen may
Manager was rude to me and she won?t let me get in the shops and I was trying to get my bits and she?s tell me my face was ugly and she was really rude to me rude to me I never. Never come back change manners And Manager really rude she?s not should be charge she was really rude
September 2023 by Abbie ?Abbie? Bowden
There's a large loud Asian lady who worked there. She literally shouts at customers. Heard her having a confrontation with a customer. Very unprofessional, they must be desperate for staff there. Staff are nicer at Boots.
August 2023 by Jimmy Mccarthy
Just left the store now. Place seems well managed but the customer service is appalling. I got served by a young man on the tills. I said hello and was ignored. Scanned my item and stood speaking to a colleague throughout the entire transaction. I won't be back. Awful!
July 2023 by Nabz
Quick service and friendly staff. Excellent had everything I needed.
June 2023 by Bhumi Patel
I have done my eyebrow in beauty studio. She done very well and happy face. She explain me regarding tint and done my patch test. I definitely go again and recommend her.
June 2023 by L K
Very Dispointed! Superdrug is best Store for Beauty Shopping and Some rude people not deserve In Superdrug.I went for Job Interview today at Uxbridge Superstore. Store Staff was good But Store Manager Assitant(Indian)not sure Name I think Rita was really really rude with me.It's been 13 year , But Never been treat like this.I just enter Store and asked really nicly that I come to meet Store Manager Carly (But Carly was not in Store yet)and She start to do Complaint against my dress up, because I wore Micky mouse t-shirt. I apologised But Still she was being very rude. I was showing her my docoments, certificate's in Beauty, But She was ignoring. Then I shows her demo in Eyebrow's, I finished in 5 min and To be honest I got award in Professional Eyebrow thread from Blink brow bar in Selfridges Oxford Street London and Benito from Debenhams but She starts doing Complaint. But Still I apologised But How She will do deals with Customers and another employed. Defiently In dream I would not like work with kind of these bad behavoiur Person. I am Carer, went for Part time Job and She made me Cry.
May 2023 by Katarzyna Ojczenasz
Rita is rude and unpredictable. She is bulling other team members.Apart from it, I ordered a product online but never picked it up from this store and 10 days after the last day of picking up got an email "Thank you for collection". What?! I never collected it so I am wondering who took my order.
March 2023 by Amna Zahid
Worst experience with the manager, she is so rude don?t have ethics to deal with a customer, 0 customer service.
March 2023 by Donna Smith
Ann Marie from the Uxbridge Superdrug branch provided excellent customer service and was very helpful. I?m a happy customer !!!
March 2023 by Danny Lloyd
I went into the store yesterday and purchased a couple of items, it is never usually a bad experience in there. The general staff are always helpful throughout, how not sure who the new older guy is in there but the past couple of time being in there have experienced him rude and making the shopping experience unpleasant. He speaks with an attitude all the time and makes out like you can't afford certain products. Hopefully your store can place him on a customer service course to iron out his defects. Cause I can tolerate most people but not someone like him.
