August 2025 by Parminder Deogan
A Big Thank you to Riley and Marcial at the Sports Direct Uxbridge Branch today for helping me with my purchase of my new White Converse Chuck Taylors
Extreamly patient and helpful definately service with a smile.
Highly recommended
August 2025 by Fuck You
Autistic people cannot go into these shops! Loud music like most shops, but I had to get a bag desperately so I attempted. Instantly got hit by loud music. Even with ear plugs it's horrible, so I entered then the horrible noisy sound of radio. I was unable to approach member of staff to ask for help. I had to kinda shout from a distance to let them of the noise and how it effects me. He then turns it down. The bags are right at the back, that's just how it is unfortunately. So then I got to the back the lady at the back also had a noisy radio so I asked could u turn ur radio down she ignored me, I asked again and explained I am Austistic she ignored me I cud see the bags but cudnt think. I had to raise my voice she ignored me. I then started breaking down in tears then she finally turned it down. Then some guy guessing management asking her if she was OK like 6 times. Not me her! I had to explain to him. Who seemed understanding at that point I felt relieved and thanked them for finally listening but omg I cannot go into these stores! Had an worse experience in another sports direct stores! Horrible noise...
July 2025 by S Thaps
Wow, amazing service from a man called DAN, he went out of his way to help me utilise my voucher which I was having trouble with, I can?t thank him enough, would happily shop here again ?
July 2025 by Muhammad Saeed Chauhan
I was refused an entry at Uxbridge store, 7 minutes before the closing time. The salesman started arguing & clearly stated that the store has been closed. They have no clue about customer rights of United Kingdom. Rough approach, rough customer service.
July 2025 by mohamed Icloud
The market here is really bad. They make you feel like you?re a criminal just because you?re Black or African, and their service is terrible. This market is awful?I?ve been in London for a while and I?ve never seen a market like this. It?s so dirty, and their service is just disgusting. They make you feel like you?re a thief.
June 2025 by Matthew Vernalls
Popped in to pick up a top with my son. Only one till open and the assistant was slow. When she called for support none was forthcoming. Yet another example of how poor this retailer is.
April 2025 by Tizer
Went in for trainers. I was served by Adil. He was very enthusiastic and very helpful. He was on his own at this point but nothing was a bother. There?s a few people who could learn a thing or two from him. Keep up the great work Adil.
March 2025 by khatri swetang
Very awful high street sportsdirect.
I even experienced worst customer service and staff is very rude including manager. They try selling me display shoes with full price and penny discount without return.
March 2025 by Victoria K
They are making prices diferent from prices online and whan I ask where is this writw in your policy, they answer was we don't have it, even online. Than answer they are lying for customers about prices. Direct Sport is scum customers.
March 2025 by Tobor Ijeruh
Purchased a bike and scooter this morning in Uxbridge ?fantastic service! They were very helpful, pumped the tires, adjusted the brakes, and even assisted in bringing the bike downstairs. Truly amazing and friendly service!
December 2024 by Vrinda Goel
Extremely rude, sarcastic and unhelpful staff. A simple question about my order that I am supposed to collect from the store and cannot track could not be answered by the team in the store.
November 2024 by SaiamUK
Second visit in the space 3 days.
Poor customer service on 2nd visit.
Got slightly better towards end but overall quite poor.
November 2024 by William Owen
Unhelpful and rude staff. Lack of eye contact. Impatient and dismissive
October 2024 by Mick McCourt
This place continues to provide poor service. Asked an assistant about a certain pair of trainers; "No, we don't have them" while hardly looking at me. "Can you look them up on the system?" "No, only the warehouse has them" came the terse reply. "Why's that" I asked. "No idea".
The only thing this place has in it's favour is that it's cheap.
Thing is, management won't look at this review, let alone acknowledge me or try and change things.
October 2024 by Urszula Oslowska
Nobody is answering the phone. Friday 13th September 12:49pm
