December 2023 by Kamaldeep Panesar
I use this branch only to pay cash in.No point standing at the chasing queue as they take so long. So, I have started using the machines to pay my money in.This is not always smooth sailing as once I used a machine and the pay cash button option didn?t work , no one there to assist me, so I cancelled my transaction and Had to re wait in queue again . This time making sure that the correct option as working. Also, this took up a lot of my parking timeAt sainsburys as I parked there half hour free. I just about made back in time before I tan out time . I don?t see why I have to use and the chimes car park and pay £2.40 just fir 20 min .
September 2023 by Emad
Not really helpful at all .don?t your waste time .
August 2023 by Owain Shepherd
Really really dirty seating area the leather was black from back of knee sweat, used tissues laying around rubbsih on the floor main sign all chipped up person serving me was trainee and didn?t know how to help they should have been shadowing. Was all very stressful and don?t think I had any outcome Santander need to fix your branches and staff or you will lose lots of business
April 2023 by C P
Long wait to see a cashier at the counter which needs to be addressed. Also opening hours should be extended on Thursday, Friday until 18.00 and Saturday until 16.00 so that working people can have time to do their banking etc. You need to take a leaf out of Metro bank and look at their hours AND they're open on Sundays as well. Take a hint....
April 2023 by Serkan
Not recommending this Santander bank or the branch. Customer service gets down with their limited service availability every time I get in to Santander.
October 2022 by Robin Stevens
Its so ridiculous that you are only open between 9.30 and 3pm. Do you not realise that that is time when most of us are at work? It's a good job you are not in charge of a restaurant or bus service etcIf you can only open for 5 hours a day, then how about maybe every Tuesday and Thursday for example, you open from 1pm to 6pm????
October 2022 by Maize Orcorn
If you need to see a cashier, be prepared to wait a long time. Always queues. 11am Monday morning, 6 people in the queue, 2 cashiers, but one of them being trained, so can handle very limited transactions and very slow as she's just started training.
October 2022 by David Bayliss
Now only open for 3 hours on a Saturday on the weekend. If you have a 9-5 job you have a 3 hour window each week on which you can be served. Will be moving bank ASAP.
February 2022 by Renu Nivunhella
We were served by J, and he was very helpful. He was attending to every customer who walks into the branch and tried to help everyone as quickly as possible.
November 2021 by Henry J
They decided to close on Saturdays and did not update the opening hours online. Just drove all the way from Beaconsfield to find it shut. Not happy
October 2021 by Magdalena Wywijas
I had a terrible experience there with one team member. She was really unpatient and very unpleasant. I haven't used any services at the bank for many years and will stick to my mobile app forever now. Better that then be rushed not understood and leave close to tears.
July 2021 by Amanda hoare
Checked opening hours online which show as 10.00am - 4.00pm. Arrived at 2.05pm. Closed. If you are only going to open for four hours a day at least have the decency to update your hours online.
September 2020 by Maria Constantinou
Whenever I go there, machines are working well, the staff are very helpful and very nice. I have not had any problems with the uxbridge branch.
September 2020 by Joseph Vella
I?ve been a customer for like nearly a month now and they treated me right from the get go ??????
July 2020 by Joseph Vella, Vlogs
Staff treat you right, great bank
