March 2022 by Pranavan Rajavel
21.02.22Went to withdraw money from Post Office around 18.00It was closePost office should provide services for community
September 2021 by Frank marrison
What a lovely business. Such friendly staff and so helpful.I absolutely wouldn't go anywhere else when I'm in this area. Thank you so much for being so amazing.
August 2021 by Mel Tidbury
Ive been a regular customer of neelams for 18 years now and is my go to shop for all my essentials. They are well stocked, reasonably priced & if they haven't got something, will order in for you. The family are lovely, polite, friendly and genuinely care about there customers taking time to get to you know you on a personal level. My son loves going there to see Gee & Neelam for a chat & we class them as friends. This is how all shops should treat there customers & gives the full customer service experience. Cannot recommend highly enough & deserve 10*. May the shop continue to serve our community for many more years to come ?
August 2021 by S B
Visited this store to use the postal service just before closing hours and they were very polite. Ended up buying a few groceries too. Great shop and very friendly staff. Always happy to support small local businesses so I go back again.
August 2021 by Amit Patel
I've been shopping at Neelam Stores since I moved into the area in 2017. The store is clean, tidy and hygenic. They have some fantastic offers on alcohol and groceries. This is a great run family store and the owners will go the extra mile to ensure that the needs of the local community are met. During the 1st lockdown I was unable to leave the house due to Govt restrictions. I phoned the store and within an hour G arrived with the essentials that I needed. His parents are great too. Unlike the supermarkets you can have a chat and mince pie with a glass of bubbly during Christmas as well. Thank you G and I look forward to my next visit.
August 2021 by Kathryn Davis
Always friendly and polite. Shelves are well stocked with a wide range of products. They have made home delivers during this pandemic often late at night to help those who are shielding.
August 2021 by Laura Woodley
Neelam?s post office and convenience store should win an award for their contribution to the community over the years. They?ve moved and adapted their service constantly to meet our local needs. They are the ?one happy constant? that has offered stability throughout this pandemic. They never fail to give five star service - even in these fragile times when customers are anxious and on edge, they maintain their friendly family service. Thank you Neelam?s and all the staff there!
August 2021 by tk
Owners have been managing this post office for decades. Provide an excellent and reliable service and engages with their customers. You can tell owner is passionate about serving the community.
August 2021 by Ascended Shinobi
Wonderful service. Staff are really helpful, most fresh foods & large range of items even lockdown.A great place to buy snacks.
August 2021 by Rina Baria
I have just visited the store for a Local Collection service. The gentleman was extremely rude and used derogatory words to me. Upon telling him that he is being rude and I don't like being spoken in that manner, he refused to serve me. Eventually he did serve me but I was left in tears with the words he used. I would never use the store and its services ever again.
August 2021 by Sid R
Liars. They lied to me about not being able to accept pre-paid labels and that I have to take it to the Uxbridge depot (however I had no problems taking my package to the post office on Long Lane). When confronted they insisted that pre-paid labels do not support local businesses because they only make 0.5p from it and will only process it if I buy the label from their store and request a refund online for the pre-paid label. Been shopping at their convenience store and using their post office service for 30 years but after today no longer.
March 2021 by Sanjeev
Visited this store to use the postal service just before closing hours and they were very polite. Ended up buying a few groceries too. Great shop and very friendly staff. Always happy to support small local businesses so I go back again.
April 2020 by Manoj Dholsquad Kakaya
Amazing service, more like a family to us, even dropped some goods to us at our time of need. Support local people, they support us!
March 2020 by Anna Stout
Lovely people , always so helpful , kind and polite . Keep up the good work xx
March 2020 by Lesley Powers
I asked for a collection as I am a little concerned about actually going into shops but would have been happy to have collected my order from outside the shop when ready. However Neelams insisted on a delivery nothing seems too much trouble. What lovely people would highly recommend
