September 2023 by C Y
Don't ever go here for your post office needs.I took my parcel in with a QR code she needed to scan, she scanned it and then put the label on the parcel. After that she told me they can't take parcels over 2 kilos so went to rip the label off. I said don't do that cos you'll rip the packaging. She did it anyway and obviously it ripped half the paper off on one side.Not only that but because she's now scanned the QR code and printed the label off, I now have to purchase another one and go to another post office.The woman is absolutely useless.
August 2023 by R A B I
Good local little post office. Very friendly staffs, patient, and helpful. Shop neat and tidy. Thank you .
July 2023 by Google user
Possibly one of the worst post offices I've ever used. I'm a sales rep so I travel all over the UK and have probably been in 80 Post offices and this one is by far the worst. The lady at the counter doesn't even know how to count money. I gave her £100 in £10 notes and she struggled to count it. She also makes you wait for ages and the man at the store is even worse. Their is a general air of hostility from the staff. Feels like they are ready to explode over anything..very poor and I have written a detailed report to the post office.
June 2023 by James Smith
Possibly one of the worst post offices I've ever used. I'm a sales rep so I travel all over the UK and have probably been in 80 Post offices and this one is by far the worst. The lady at the counter doesn't even know how to count money. I gave her £100 in £10 notes and she struggled to count it. She also makes you wait for ages and the man at the store is even worse. Their is a general air of hostility from the staff. Feels like they are ready to explode over anything..very poor and I have written a detailed report to the post office.
April 2023 by Ting Wang
I had a negative experience with the staff at the parcel drop-off location. When I arrived there today, I was informed that they were closing for a break and that I had to wait for 20 minutes for reopening to drop off my parcel. Unfortunately, there was no one else available to assist me at that time, despite it being a workday at 4 pm. I found the staff to be rude and impatient.It would have been helpful if the location had communicated their break times in advance or displayed a notice on their door. This would have saved me time and prevented me from arriving when they were closed.
April 2023 by Sonia Abid
Worst experience ever no humanity, no manners to speak or help someone when they are in need.. Heavnt seen some one like them ( old lady and old man) on the till who don't even bothered to listen to u and start arguments .. Illiterates and i am not apologetic for my my words at all . If they cant serve their community then what are they working for just remove them. Because of them i lost my 4 parcels from Amazon
March 2023 by Scott Lindsay
Awful Post Office - Staff are rude, lucky if you get two words out of them and the Post Office counter is always shut despite it's advertised opening times. It's either a system fault or they close it to keep an eye on the hoardes of school kids that go in there. I get the feeling they just can't be bothered. Will go a mile up the road in future to save wasting my time !
February 2023 by Roy Maha
One Star too much for this! Very rude lady misrtuble all time on the till has no skills of customer service how she can work I don't know I pay and print stick the label. Just Need a scan she was too lasy asked million questions I paid up to 5KG but only post 100g she put 5 time scale it's joke I tried to explain he call other so and so he was jumping shouting trying to be Emigration officer ask Million Questions why not post same day it's ''expaired'' it is not Food mad people working on costomers service should be closed!
December 2022 by Madeleine Than
I work Mon - Fri in the nearby hospital and wanted to send three packages today, as it?s Saturday. She said have you filled in the form, I said how can I, I have just got here to send these out. She was so rude and told me to look at the weight and fill in the customs forms. As I went to weigh them, she went on to serve the next customer, who was doing the same as me and there was nowhere to write the forms, but she carried on serving the customer behind me. I was furious, that I slung the pen back at her and she had the cheek to tell me to come back Monday!! I told her that?s why I?m here now as a customer, who does not have the time in the week. Therefore, what difference does it make, as she didn?t want to serve me on a Saturday and coming back Monday will make a difference will it!I will never go back to that store again, as they need some customer relations training.I am fuming, as I wanted these to go to the US and best the Christmas rush. Now I have to wait until next Saturday for the main post office.Saturday. 26:11.2022.
August 2022 by andrew macdonald
Attempted to drop off two prepaid parcels and was told very abruptly that I couldn?t leave them there. I enquired why and was just told curtly that they can?t be left. I put them down on the floor and said I?d leave them in the corner to which the operative bellowed ?NOoooo? at the top of his voice in front of other customers. I have been here before and been treated with absolutely no courtesy but this is the last straw and I will never enter that shop again. I begrudgingly leave one star because their system only allows that otherwise it would have been -1 star!
July 2022 by Vidal Gabriel
A community friendly post office unit, with very polite and always helpful staff. The newly refurbished store arrangements works out well, allowing more room for customers to loiter along the aisles and queue up nicely, even though there?s hardly any long queue in this post office - thanks to the efficiency of the staff. There?s more! The post office has got 30 minutes free parking in front of it, which serves the next door Tesco Express store. I would recommend this post office to you, but sorry I don?t want it crowded! ?
May 2022 by B BRW
Excellent store, handy late night opening forPost office services, low prices on convenience store items..
May 2022 by Hira Ansari
Always have a good experience. Anooshia a s Nandan are very friendly and helpful. Helped me with the license applications and made it super easy. ?
March 2022 by Ozzy Mandias
Glad to see this place still serving the community with the same quality it has done since I was a kid. They are so patient, making sure that all my needs are met whenever I go there. No wonder its our local pensioners favourite.
January 2022 by Hamze Mohamed
The customer service at this postal office is absolutely ridiculous, my first time coming in no hello how can I help, guy at till telling me where?s you mask and you must wear it in very disrespectful authoritarian way, after a brief discussion about telling him of my exemption and explaining the law. I asked him about verifying documents and without any information about the services tell customer we don?t offer that and you should check else where. Whoever is the manager at this location should most certainly train this person on customer service skills and the ability to be respectful when speaking to people. This was my first experience at this location and most certainly don?t want others to be spoken to like a toddler. Most certainly will report to Royal Mail and local council business forums. Staff at such locations should also learn and understand Covid laws in relation to customers being served at local businesses. It?s no one?s business to know in detail what your medical conditions.
