March 2024 by Andrew Lagowski
We tried coming here because the West Drayton post office in Station road has ripped us off before. Unfortunately, the behaviour here is the same, if not worse. The woman that used to work here was a miserable sod, although efficient, and obviously had a dislike for customers. The latest people behind the counter can't speak English properly and regularly try to overcharge me. I'm trying to use the post from home option when possible.
February 2024 by Andi Wheeler
By far the best post office in the area. We drive past 2 to get here. Always had good service from all of the counter staff
January 2024 by Bel Ubhi
I own and run a retail business myself and have done for 37 years. And I?m still not tired of smiling and giving each customer the respect they deserve. Yet today I had to visit this post office to return an item. The lady behind the counter was the worst shop assistant I?ve ever come across. Looked at me as if I was stupid. We managed to get the labels printed from my phone and her attaching them on the parcel so I?m giving one star for this. But does it hurt her to smile a bit. No verbal communication much. A grunt here and there to instruct me to place the parcel on counter and hand it in. Never mind any please , thank you or anything. I don?t usually write reviews but I hope she reads this and sorts out her act.
December 2023 by denise price
Very nice friendly staff always happy to help.
August 2023 by Jennifer Wilcox
Click and collected some travel money and the woman behind the counter was so RUDE. She threw the currency at me and bluntly said "count it" she demanded my ID and address.She has no manners, and her customer service was shocking.
August 2023 by Alan james
This post office is always closed , with no warning , or even note on the door. Lazy rude staff even when it is open
July 2023 by Ma Ba
I went there today to pick up my parcel- Their operating hours are not as stated online-Friday collection point open only from 8am till 10am.. Radiciulous..
May 2023 by Subbuteo 2012
Real euro rate: 1.13. This post office rate: 1.06. Rip off.
April 2023 by Preeti Taluja
Best customer service and very patient staff.
December 2022 by Graham Price
Big queue behind me at this time of year
October 2022 by Taranjit Singh
Lovely and very friendly staff! Highly professional service too
October 2022 by David Hopkins
Had to return a computer to Apple and went to Cowley Post Office to drop it off for their 48hr tracked service. The woman behind the desk was most rude and unhelpful. It was obviously an expensive package and quite large but they refused to place it in a secure area. I was told I could leave it on the floor in an insecure part of the shop and in her own words "take a risk that no one walks off with it". When I said this was unacceptable I was informed again in her own words that "it doesn't matter if it's taken as you would have a receipt for it anyway". Absolutely awful customer service and not what anyone would expect. If you knew this would be an issue, surely as the shop manager you would make some provision for situations like this. Unsurprisingly I went to the next nearest post office where I had no issue. If I were you I'd avoid Cowley Post Office at all cost.
July 2022 by Ellen Bown
Since the change of ownership, the new owners take every opportunity to keep the shop closed unlike the previous owners who were always open. It?s extremely disappointing given that they have left me without electricity on two occasions. I should add I plan in advance and check their website for their opening hours only to find it doesn?t correspond with what they are actually doing.
March 2022 by Chakri Komirisetty
Deposited my cash here in less than a minute! The Indian couple are very helpful and are always happy to guide you.
March 2022 by Daanyaal
Amazing service, will definitely go again
