March 2024 by TundeFunke Barbosa-Martins
Worst post office -Ever. Very Rude staff & very lazy too.
March 2024 by K BH
Worst experience ever!!!! There barely one person working at this post office.At least 15 people in the queue, at best
February 2024 by Mustafa Jameel
Massive queue, atleast get some more people working there rather than 2 people for 20 customers
February 2024 by kiki katikaridou
Not enough staff. There is always a very long queue.
February 2024 by Rob Lambert
Useless. Incompetent staff who could not care less. Not fit for purpose. Long queues and slow, lazy service.
January 2024 by Apostosy Jewels
1 person serving on a Saturday. Pathetic
January 2024 by Mile Na
Unfortunately you always have to wait in the queue for what feels like forever. It?s obviously only for about an hour or so but still? Maybe I?m just unlucky, either way, bring a snack ??
January 2024 by Urszula Oslowska
Absolutely appalling service. No communication with the customer and I watched the worker belittle a man in front of me for not knowing that he needs to write the address by hand on the parcel. Infuriating. I'm writing this right after leaving so it's the ladies currently on shift that have disappointed me so.
January 2024 by Noah A
Always received a great service from here. Exceptional service from Sai as always. Thank yoh and keep up the good work
January 2024 by Vasudha Bajaj
They have no idea what they are doing, the ques are horrendous and long! This is the situation there every time, no improvement.
January 2024 by I B
Only one person serving. The queue was almost at the back of the shop. They always seem to be understaffed here. I?ve been here more than once and it?s always the same problem with the queue and lack of staff. Also a lack of urgency amongst staff, everything is really slow.
December 2023 by James White
Most dysfunctional post officer I've ever been too... queue of 20 people and one staff member, oh wait now we've got two now but don't expect it to go any faster
December 2023 by Traveller
Have visited this Royal Mail branch several times and I must say, the customer service is deteriorating as well as the queues are becoming so long that one must wait 30+ minutes... The staff who work there are absolutely not qualified for the job. I would also like to mention that if you are deciding on picking this branch as your collection point for your DPD parcel, stay away! I went to collect my parcel and gave my ID however, to my surprise I was refused. I asked why and she told me the "name doesn't match". I looked at her screen and the address was the same but the name was listed as a completely different person. I showed the email to prove that its on my name and that there must be some sort of error in their system but she still refused... Now I will have to cancel my order and re-order it to my address instead! Utter and complete inconvenience. 0/10 Service
December 2023 by Ivaylo Yanev
HORRENDOUS post office. I had to go there 3 times in order to send one parcel. There were 5 memebrs of staff and only one desk working, long queues and on top of all appalling rude attitide from the staff, without me having provoked it in any way.
December 2023 by Charlotte Longley
The world's slowest post office. I went on a Tuesday morning expecting a small queue, alas it was ridiculously long as always. 2 staff serving. Customers arguing in the queue about how to queue. Honestly it was so bad it was laughable. Please go to the excellent ickenham post office instead.