December 2023 by Big Hand
Have banked with these guys for 25+ years. Most recently attended with my son to set him up an account. Was told this was done online. Turns out this is wrong and needs to be set up in the branch. All told a pretty pants experience.
March 2023 by tHE.alCHMist
Luckily there was no queue today as I really only wanted to pay in some cash via the ATM but it wasn't working.
February 2023 by Boxwood Build
Excessive queues, lack of staff and boken machinesVery professional?
December 2022 by old soul
Someone stole £450 from my account online fraud, made multiple visits as well as phonecalls. They never investigated it nor were they bothered, was simply told to write it off!No protection with this bank against online fraud at all
November 2022 by Everita Jahangiri
The branch is closed when actually should be open.
October 2022 by Victoria Martinez Mougel
Bad management and unprofessional
October 2022 by Anees Bayrakdar
Very slow queue service over the counter, not many cust service assistants, just two of them.
July 2022 by T Morgan
Apathetic, combative and condescending. Feel more like a convict than a customer in this branch.
June 2022 by Anam
I walked in after having been to other banks and was pleasantly surprised! The staff are so warm and welcoming with a polite greeting and lovely conversation. I did my banking which was swift and accurate. The member I was served by (jay?) asked how my experience had been banking with Lloyds so far, told me about other products they had and offered to book a time with a advisor. Genuine care and time taken to address customers needs - all with a smile! ?? ??
June 2022 by A L
Today one of female staff wear white shirt was so rude and impatience, really bad attitude. Unsatisfied service and never improve.
May 2022 by Andy Sydenham
Hard enough getting to a bank that's open, went on Saturday during opening hours and turned away. No suprise high street banks are closing!
May 2022 by Perkin Warbeck
1 cashier working with a queue of nearly 20 people... sort it out Lloyd's...
April 2022 by Ali Rugaya
We came into Lloyds Uxbridge this morning with a large group of nurses needing bank accounts, Kelly Berry was very helpful with assisting us and all of our needs with a happy and polite manner. Thank you very much! Definitely using Lloyds again in future
April 2022 by Andrew A
lack of respect, seriousness, professionalism towards clients !!! I have a problem with the NHS, which does not take patients' lives seriously and now I have to move from a share house to a flat because I have problems with people in the share house who are bothered by my health!. I made an appointment to discuss a little overdraft but it seems I was lied to have an appointment !!! now I have to move on the street because of insufficient money! thank you lloyds bank!
March 2022 by PROUDLY CANADIAN
The staff (managers/customer service agents) working at the branch in the Uxbridge are absolutely perfect to the very highest degree! They are great listeners, well dressed, courteous, friendly and very knowledgeable. You do not have to wait for a very long time. They are and do an impeccably flawless/immaculate job!
