November 2023 by Ollie Dewhurst
Great shop, huge selection of items - I mainly go for baking supplies but can always find what I need.My only complaint is that the staff close the shop 5-10 minutes before their advertised closing time. I've arrived at ten to 8 before to find the doors already locked which was very disappointing.
October 2023 by Taruna Singh
Hobby Craft is an okay place for craft enthusiasts. The overall experience was decent, but there were a few areas that left room for improvement. The staff's helpfulness was just average; they were not very attentive or eager to assist.One of the main drawbacks was the difficulty in finding cross-stitch kits. It was frustrating to navigate through the store, as they didn't seem to organize or display these kits prominently.Additionally, the limited selection of Halloween and autumn decorations was disappointing. It would have been nice to have more options for seasonal crafts and decorations, especially given the time of year.In summary, Hobby Craft is an okay option for craft supplies, but there's room for improvement in terms of staff assistance and the availability of specific craft items like cross-stitch kits and seasonal decorations.
October 2023 by Davidoaia Ioana Laura
Staff is usually helpful, the only thing I would complain about is the stock. Sometimes it takes too long to restock some items, but I am always advised to go online and try to order it there.
September 2023 by Batool Ibrahim
I was served by the sweetest lady ever, she had gorgeous blond hair and was so so friendly. She told me all about their offers so I ended up getting loads of things. Thank you! Definitely coming back :) Also the shop is so big it literally has everything and canvases in all shapes and sizes.
August 2023 by Fiona OBrien
I thought I would never leave, so much lovely stuff and helpful staff. Came away with Christmas card kits
August 2023 by Jyoti Ginwal
Never disappointed with this branch. Always find what I need. Service is outstanding. Products and items are always of high quality.
August 2023 by David Scott
Great range of craft materials, tools and equipment. Free leaflets give you QR codes that lets you access free online projects for you to make. Easy to access store in West Cross, has a lift to the first floor.
August 2023 by Muma Bear
Plenty of stuff here. Love hobbycraft. Store is tidy & staff are friendly. Must try out one of the work shops for my little one. Seem really good fun.
July 2023 by sawsan jabbour
Very helpful staff. You can find everything you need for your crafts.
July 2023 by Cristina Rusu
Always friendly staff members however today Kuljit went extra miles in making sure I will get all the information nedeed about Siser Juliet machine. Thank you, lovely, your help is appreciated!Edit: I forgot to mention Sharon from customer support who went out of her way trying to answer all my questions.Thank you, girl! X
July 2023 by Steven Harvey
Massive hobbycraft with everything you would expect. Staff friendly and good variety of products
June 2023 by niks Moore
Parking a bit of a nightmare, always so busy. Mainly find what I need for projects
June 2023 by Norah A
Love this place, such lovely staff too! I did not get the name of the cashier but it definitely began with T and she wore a hijab, was very nice and had amazing service, Sorry i didn?t catch your name!
June 2023 by Omar Ramroop
Super crafting store, with a fabulous array of crafting supplies and accessories.One thing to be aware of is the traffic entering and exiting. It took me 1 hour and 20 mins to get out of the car park. Be aware when you visit West Way... An absolute knightmare...
June 2023 by Zenab Tawfik
Naz was so helpful. He located the canvas I needed and helped me choose all the other equipment that I would have needed. His customer service was outstanding and is a very friendly gentleman. Thank you Naz.
