August 2025 by Maxim Pochtarenko 2
Usually go to Harrow, it?s great. However, the service here is very poor and the staff are rude unfortunately. No need for smart comments by one of your staff, didnt? manage to get his name.
August 2025 by Charles Sibbald
Good fast and knowledgeable service!
August 2025 by Rafiq Rathore
I refunded a part on the 19/06/2025 and was told the payment will be sent to my card in 3-5 working days. Its been 2 months now, i haven't recieved the payment, i went to the branch couple of time and everytime was told they will sort it out and give me a call back for confirmation. But this never happened, this morning i called back again and the person on the phone very rudly speaking and saying you shud have recieved this payment and check your statements, they should check on their end rather questioning me, they have no professional attitude. Now i am going to take legal action on this with all the proofs i have.
June 2025 by Chris Tibble
Even though the store was closed due to a power cut Rouey (spelling?) the store manager went and found my pre-paid order and helped me dispose of the waste. He was an absolute life saver and so kind and helpful.
June 2025 by Deano Banjo
Great service from Yasine thanks for the Help!
Edited review due to Lack of Parking and rude Goods In staff. Saying im not a Parking attendant.
Some people here let down the while Company.
Will be using Motor Parts Direct from now on!
June 2025 by Havoc (Mr Lard gaming)
Waste of time; they can?t even answer phone from business customers.
May 2025 by Chris Mak
Wonderful and very very Straight forward Customer Care Assistant by the Name Yasmine, he knows his Onions...
May 2025 by ranjan basnayake
Yasine is the Best customer Advisor I met in Euro parts .
Excellent customer service A++
May 2025 by Saad Mirza
Yasine was super helpful, quick and efficient service!
May 2025 by R S
I have visited this store on a number of occasions, and never had an issue with the service.
The click and collect service is great, as with other times I had to pop in store to purchase something which was not available on click and collect.
The staff have always been polite, and my recent visit to the store today was seamless.
I went in to collect a reserved item which was engine oil. I was served by Yasine who was helpful, I was literally in and out of the store within 2 mins flat!
I choose this branch over other local branches very easily, mainly due to location and the team who work here!
Best Regards,
April 2025 by Franco Harefield
Handy place but gormless staff, badly need personality training? not sure if they were going to serve me or mug me ?
March 2025 by Michael Warren
Wow! These days, customer service seems to be a thing of the past however, this place takes the cake. The bloke behind the counter clearly DID NOT want to be there. He was so unprofessional and not friendly at all. I must say, it's been a long while since I've experienced such dismissive customer service. Won't be going back there.
March 2025 by Alex Thorne
Good service from staff however can end up waiting in a line for 30 mins
March 2025 by Delbotty
Quick and no fuss.
March 2025 by Abby Frances
Much like everyone else's experience, understaffed, unprofessional, zero customer service. They had an issue with the card machine( till roll ran out) it took 15 mins for the floor person and manager to solve whilst the queue got longer and there was no communication to new customers in the queue as to what was going on. The workers seemed more interested in the subwoofer from the car outside.
