June 2023 by Ann-Marie Rogers
Me and my partner are getting married and we weren?t quite decided on what rings to get. I chose mine quite quickly but my partner was a bit more indecisive. We chose our rings and put a deposit on them (which I didn?t know you could do) they are now ready to pick up. The gentlemen that served us was really friendly and patient and didn?t rush us to make a decision. So if you go to Ernest Jones ask for Ismaul as he will help you out.
June 2023 by Alan Bates
The customer service at the Uxbridge branch is outstanding. A great credit to the store manager, her assistance and guidance was certainly the deal clincher. I will certainly recommend your store.
June 2023 by Simon Camp
Dropped my Mont Blanc pen in for repair, Iz served me, really friendly and helpful. All reputed and at a great price. Thanks!
June 2023 by Naveed Sheikh
Laurn and Jeanette were brilliant Very patient, good product knowledge and went extra mile with explaining everything. Would strongly recommend!!!!
April 2023 by Raj Sondh
A good variety of gifts are available. Very friendly and experienced staff.
April 2023 by Amanda
I called in to see about getting a couple of rings altered. RIK was so helpful and informative and even offered to clean the rings for me which was such a kind gesture. Definitely call in if you're in need of buying, or just getting something altered. They're so friendly and have a great selection...and lot of nice sparkly bits too! ? ? ?
April 2023 by Kendal Spencer
Very good service from Ismaeil rik and Mo. Brought all our wedding rings from this store and would not go anywhere else. Thanks team
April 2023 by Chris Blanshard
Excellent service and great knowledge of product.
March 2023 by SAHRSN A Raza
Bought two bracelets- Sima was very patient and helpful arranging for me to collect the 2nd bangle from another store and thanks to Rik as well for helping make sure it happened
February 2023 by Angel slap
Really awful attitude by the Manager of this store. Bought a bracelet yesterday 13.02.2023 and the clasp broke immediately. Didn't even get a chance to wear it. Returned it the following day, less than 24 hours later. The manager was reluctant to give a refund. Tried to show me the clasp was bent, and implied that i must have done it. I pointed out it was only purchased the day before so it must have been like that when i bought it. She eventually agreed to a refund. Was passive aggressive repeatedly saying the situation was "interesting". No apology. Assistant manager much more professional.
January 2023 by Carmen L
Jean-Claude was super helpful and charming. Didn?t pressure us into making any decisions in the store, but helped us with ring measurements and style.
December 2022 by lee vanderplas
Very friendly service
August 2022 by Gary Mccarthy
Helped me out with watch strap
January 2022 by Dartara Studios
Went to Ernest Jones, the staff were nice but one of them stank so bad I just left, really not good. Such a bad hygiene, never will shop here as they really need a word on hygiene
January 2022 by N K
Kawser was so helpful, knowledgeable and friendly. Really helped with my decision- she's an asset to the branch ?
