October 2023 by Beata B.G.
Wonderful place, delicious food, nice service. I highly recommend it for breakfast and more
July 2023 by Julie Carasco
Staff helpfull good display of shoes.
June 2023 by Bella Bella
Unfair Unreasonable Unjust !I am deeply dissatisfied with my recent purchase of a pair of trainers. After acquiring them yesterday, I promptly noticed a defect in the product before leaving the town center. Subsequently, I returned to the store and successfully exchanged the faulty trainers for a new pair of the same brand, style, and model. Later, my sister kindly gifted me another pair of trainers, prompting me to return to the store with the intention of receiving a refund. Regrettably, I was informed that a refund could not be provided due to the fact that the faulty trainers had been exchanged.I would greatly appreciate an explanation as to why I am being penalized for exchanging the faulty trainers, which was in no way my fault. It is unfair to expect me to bear the financial burden of purchasing defective shoes. Despite receiving an identical replacement pair, I find it unacceptable that I am unable to obtain a refund under these circumstances. This experience has left me with a strong aversion towards future patronage of this establishment, as their policies appear to be unreasonable and unjust
June 2023 by ???? ???????
Worn 3 times. Bought 2 weeks ago!
April 2023 by John & Maggie Tester
Got a what I wanted
November 2022 by Marina - Marie Kostadinova
I visited today and Kirsten and Jack were wonderful and most helpful! Big praise to both, thank you for everything!!!
November 2022 by Matthew Lai
The shoes don't look so good.
November 2022 by Margaret Sweet
Fewer value shoes
November 2022 by Secrets Luggage
Very impressed with the customer service from Scott, I have been running my own business for the last 16 years and I often come across a basic service in most places, but Scott is wonderful, so friendly and went above and beyond to help, will definitely be coming again.
November 2022 by ms k
Friendly staff ; Efficient Monica went out of her way to ensure a product I wanted (for ages !) was available and made me happy :-)Very good Customer Service.
November 2021 by Nadia 1123
Moderate satisfaction. Not too impressed.
November 2021 by L MD
On the 15.12.20 around 1230pm I went to your branch 0079 in Uxbridge and was served by this awesome gentleman number 104976 Rece on Till 01. I had bought 3 pairs of shoes. When paying for them, this gentleman accidentally scanned one of the pairs twice resulting in me paying an extra £5. After I left, I realised the mistake and returned to the store as I was not far away. I have never seen such a genuine regret of such a small mistake. He was so apologetic and he felt he would beat himself about it till the end of the year. I am the one who will think of the service you gave me till the end of the year. We all make mistakes. It's the acknowledgment that repairs our mistakes.I must say you have such a wonderful kind friendly, smiling, very appreciative, good hearted employee. The list can go on. You never find such people these days. He made me feel so welcome to shop with you. I would like to say to him and to whoever employed him, you saw what I saw, a rare jewel. Thank you. Many employees these days never say thank you to their customers. I noticed , he did.Customers speak from the heart. If I could give 7 stars, your company deserves it because he made it worth that. Thank you.
November 2021 by Gintas Katkus
AMAZING!! 1st class customer service . The gentleman who works there is the best of the the best. Regardless of the question he goes extra mile to help, always greets you with smile. What a credit to the company!
November 2020 by Davinder Dhillon
Good place for cheaper shoes, the box hunt pisses me off a bit.
November 2020 by Katrina Currie-Bruin
Extremely helpful shop assistant.