August 2023 by M. SINGH
Fraud team was not helpful call centre is in india poor english no knowledge of job wasted 85 minutes without any outcome.
August 2023 by Tina Cross
Very polite ,very helpful, went out off thier way to help me. Very friendly and although did have to wait a bit, it was at a very busy time I went
June 2023 by Zakariya Awan
Brandon was an absolute delight to work with, he is professional, courteous, extremely knowledgable and did an incredible job at explaining rather complex matters to myself and my partner in a very simple way. His thorough yet calm approach made a highly stressful situation much more manageable, his brilliant sense of humour helped too! Highly recommend the experience I had with Barclays purely as a result of Brandons exceptional customer service, he is a credit to his team, the branch and the company. Thank you ever so much :)
May 2023 by Mandy Birch
Staff were helpful
May 2023 by The Reckoning
Just landed in UK and needed to restart my Barclays account and order up new cards so I made my way into Barclays Uxbridge branch. I was seen very rapidly by a very helpful kind man and another very helpful lady also joined us to assist. All in all, everything dealt with rapidly, all done and dusted within 20 minutes. Good branch!
April 2023 by Ali Khan
I was dealt in a efficient professional manner, top regards to Brandon who dealt with me and had a great attitude and expertise in what he was doing, Thankyou!
April 2023 by Ruislip Conservative Club
try to make appoint ment open ISA tel no appointment till 7 apr ?try branch staff rude unresponsive no one can open isa account for you . no appt till 7 apriral come on Martin lewis are they having a laugh ? save them self money till this year isa closes.
January 2023 by LAFTA
Literal thieves working in Uxbridge Barclays. Twice they have helped themselves to £20 in coins from deposits. Happened again today, banked £740 and they claim there was only £720. Literal thieves.
November 2022 by Omar Masri
Worst bank service ever, I applied an online applicatio and I was supposed to get my card within 8 days. (N.b I submitted the application on 28 September).Worst service I have ever experienced
October 2022 by vishnuvardhan reddy
Very professional and cooperative staff. Amazing service
October 2022 by Jatinder Babbar
The staff is rude and dont know how to talk to customers. I went into the bank for a letter and waited my turn when the staff asked me to update my address i stepped out to do that over the phone with barclays which should have been done with the staff i was speaking to but anyways when i walked back in they expected me to get in line and wait for another 45mins to get the letter printed. Its not a very smart system. Its very sad to put your hard earned money with them and then be treated like this.
July 2022 by Fiona Salt
Visited to open an account on 7th Aug. They copied all my id and told me it would take upto 10 days. Never heard from them again!? Don't bank with them!!
July 2022 by Baias Calvin
I visit today this Branch are useless!!!! Soon i finish with my mortgage process i will change the bank..
July 2022 by Kate Wilk
The review rating for this branch is 2.4, which in my opinion is way too high. I have been waiting more than an hour today to make a simple transfer( could not be done on a machine). I was told it would be 15 min wait, so I waited in a queue. After 45 min, when it was my turn, I was told that I won?t be seen now as there is someone who had an appointment. I accept that, but i should have been told that I am in a queue to see a person who is actually dealing with pre-booked appointments!!!!! Furthermore, the member of staff ( Tejal ) was so incredibly rude !I also deal with customers occasionally at work and if I spoke to them in the manner she spoke to me I would certainly be fired. What an appalling customer service! Awful branch. Avoid if you can.Kate
May 2022 by Travis Peerenboom
Started my application online. As an US American I have to present documents in person. They said to contact the local branch yet when I call that number I end up in "the north." I was told there are no appointments for at least 2 months but to try in person anyway. I go to the branch, they have 1 teller and a line 7 people long. I explain why I'm there (after waiting 10 minutes for someone to ask) and they ask me to sit down. They help someone else first (I'm fine with that) and then ask me again what I'm there for. I tell them I'm an American and I need to present my documents in person. She says I need an appointment, there aren't any for 60 days I protest, she just repeats I need an appointment. I ask if I should bank with someone else, she says yes. So I will.
