September 2023 by Cristina Axuc
I just order 2 cheese Jumbo Pretzel Dogs, and I mentioned that I want both fresh, not the one from the glance. I was told that will take around 10 minuts, I paid and I waited.When I went to collect my order, they gave me the Jumbo Dog what I said already that I don't wanted!!! I told them that I want the fresh ones which I order, but nothing! (And they made 3 fresh)!!! I didn't want to make a scene because I was with my son, but was last time when I'm buying something from them!
August 2023 by Mr J
Wouldn?t even give 1 starCan?t ask for some xtra salt ?always big drama.Ridiculous
August 2023 by Julian K
Wouldn?t even give 1 starCan?t ask for some xtra salt ?always big drama.Ridiculous
July 2023 by sophia koovapalille
I would give 0 stars if possible. Went to pick up a too good to go bag but was told they have nothing- usually shops cancel the order if this is the case. Lady tells me the money hasn?t left my account when I have been charged already, I explained I?ve already made the journey so want the bag, she tells me come back in half an hour but the collection finishes then? I came back a little earlier it was ready but when I went to eat it 2/3 of the pretzels were so hard I had to bin it, I don?t know why I was told come back when they have old over cooked pretzels anyway? Never buy from here whether you pay normally or get a bag, staff were rude and the food is horrible
June 2023 by Andi7 Holder
Ordered a cheese Pretzel asked it was fresh. What a joke! Hard and like rubber! Will not be visiting again.
January 2023 by Parnali Bhide
This is my go to place for cinnamon nuggets. I just love this place for the nuggets. I can have the nuggets all day long .
January 2023 by Nanda Patel
I was disgusted at the service from one of the two staff at the chimes uxbridge stall. I had ordered a home to go box to pick up between 12 and 3pm, which I went to collect half an hour prior to expiring and was told by this particular staff that I had to come back in an hour to pick it up. I went back after 40 minutes and the same person told me there were none left for today. Firstly, I actually had to stick around for an hour just to hear there were none left, she could have told me that before as i was on my way home when i initially went to the stall. Secondly she was so rude when I was telling her the money had been taken out of my account, she just would not listen to what I was trying to tell her. Her attitude was absolutely disgraceful and has put me off ever visiting this stall. I will be passing this experience to all my family and friends as I have never had this kind of experience from any other shop. TOTALLY DISGUSTED!
January 2023 by Dr HNS - Lazy Tiger Mum
One of my favourite quick snacks on the go.Short summaryAtmosphere - in the middle of a busy shopping centreStaff and management - friendlyKid friendly - yesMenu and range selection - limited but goodRecommend to friends and family - yesCleanliness - yesNote - if you have a large order you might have to wait 10-15minsMy rating system and meaning -5 = amazing and out of this world - fully recommend you go out of your way to try this place4 = really really good and would recommend to friends and family if in the area but something missing if changed could have potential to be a 5 star rating.3 = ok - average place and nothing to write home about2 = not to my taste and disappointed - will not be returning to this place anytime soon1 = I don?t have any words to describe the disappointment in this place and I have not choice but to give it a one because no stars isn?t an option.
October 2022 by BunchOfLilies
Unfortunately we don?t do sausages over here like the Scandinavians do so I do appreciate when I find this. I really enjoyed the sausage with pastry around it whilst shopping in Bromley. Good quality, tasty sausage, about £4 perfect for a quick grab and go lunch.
September 2022 by Grace Onwuka
Over cooked, chewy, cold, tiny portions and charges 20p for a bag to put them in...I'll stick to my 'Mr prezels'.
August 2022 by KSECMPUNK
Lovely good from Lovely people, shout out to Fatemeh, who has the service with the smile that EVERYONE should have
June 2022 by Samantha Wan
Used to be a fan of their pretzels until today?s experience in Uxbridge shop 20th May 2022 at around 2pm . I initially wanted vanilla nuggets- but there were only cinnamon left. The workers insisted that I should take the vanilla stix instead. When I said I wanted to wait 5 mins for them to make new vanilla nuggets, they pressured me to have the vanilla stix, saying they taste the same. I gave in involuntarily as they insisted. The stix were so bad- they clearly have been sitting out for a long time. They were so hard and over chewy- worst pretzel I have had from Auntie Anne?s. Extremely disappointed. Threw the whole cup away.
June 2022 by Rose Nazaire
Terrible. The lady who served me today May 25 2022 3:30 was very unwelcoming. Treated me unfairly and raised her voice. She has asked me to come back in the store for 2 hours in total. I feel very terrible. I have loved auntie ann but now I wont come back if there servers are like her!
April 2022 by Urban Dad
Got served by a young lad fatima and she was really polite and did a great job she needs recognition for a her hard work
November 2021 by John ?Friendly Advisor? Doe
Very unimpressed. The customer service was lousy and the service was slow. The pretzels came out alright but I would still say it is not to standard.
