January 2024 by Michal Wlodarczyk
Hi.Even if set up your car on autopay on Lhr for example, system not working properly and sending you a pcn.Contacting by phone is not even possible,line always busy.
November 2023 by Tudor Marius
Bbq cars.
November 2023 by Moe Abry
Monetising an A&E parking... Hope you choke on it.
November 2023 by Brian Ford
Worst customer attitude in the UK...You are a loyal customer using their parking areas, paying via their app, over a 1000 times over several years....and then you have a calamity in your life and you forget to pay for parking one day. They have your email address, they have your mobile number and they have your bank details. There is no mercy or heart for a long standing, loyal customer...with plenty of online evidence and opportunity to automatically send a reminder by email or text with 24 hours to pay....they just sting their loyal customer with a fine. The most heartless UK business. I look for every opportunity to avoid using their parking bays. Where is the zero star option?
October 2023 by admin supervisor
Not too good
August 2023 by 2011williamandkate
This company APCOA PARKING (UK) LTD. They are a bunch of fourkin thieves ,i have proof i paid to park fourkin proof
April 2023 by Neil Ramsbottom
The very definition of a parasite. They live on the resources of other people that actually generate value.
April 2023 by Slav k
Very first to take money, but never lesson to complaints.
March 2023 by Eltee1960
I entered a car park, immediately turned round and left that car park, and was still fined. A bunch of bloody cowboys. I would give no stars, but you can't submit until you give at least one.
January 2023 by mattdandex
I?ve been wrongly fined for the second time for not registering my car a high Wycombe station car park
October 2022 by Tom Lord
Sends you through a 1-way system so there's "no escape" from entering a drop-off zone, and still charges you a fee to "drop off", even if you don't stop the vehicle.This should be illegal, and there needs to be a class action lawsuit against everyone they've fined.
October 2022 by Paul Bryant
Customer service could not be worse. Why do British Rail employ these people?
September 2022 by Josh S
They will monetise every slip, trip and fall you can possibly make, with no compassion towards your situation. I received an incorrect parking fine from them, and when I provided evidence of payment they simply brush it under the rug. When I forget to pay a fee dropping a friend off at Heathrow they make you pay through the nose. They removed barriers "as a safety precaution" but all their doing is making money of people forgetting to pay.
September 2022 by Cruz da Costa
Thieves!Drop off family at Heathrow T2. There with no entry barricade, no place to pay or validate charge on exit. I received a pcn dated 9th June on 11th. Only after googling this info, was I able to find out how to pay. Too late obviously. I immediately sent a challenge asking how have you a pcn enforcement when there is no clear signage to pay or barricades to validate payment. No response for weeks! This is an epidemic of day light robery from APCOA. I can only imagine, how many people unaware are scammed by this shady process. I didn't hear from APCOA for 12 days and paid the £40 fine. Immediately the next morning I.e. today get an email saying challenge is closed due to payment. How appalling is the service this company. Cannot justify their pcns cz their system is not in place. Yet have managed to install cameras with ANPR to check payment.
September 2022 by Gulam Faruque
Do not have barriers at exit points like most airports and only accept online payments.Would not accept illness as a mitigating circumstance as reason for late payment. Would not accept late payment and want £40.These people are human leaches.
