August 2025 by Sue Lugsden
Good for me it's local, always well stocked.
July 2025 by Mai-Yee Ramiro
Always clean and stocked up
April 2025 by jonathan
Below average standard for M and S
April 2025 by Hamza Aslam
Connor provides excellent customer service.
April 2025 by BBY OBBY
Very friendly staff at self checkout area time around 3pm on 1st April 2025.
She is proactive, asking for if assistance is needed.
The shop itself is a bit out dated probably due to the location and current economy situation.
Again this lady makes me a happy shopping experience.
February 2025 by Pathfinder
Thank you to the kind person who found and handed in my phone this afternoon and thanks to the ladies who kept it safely.
February 2025 by Claire Gray
We walked out dogs to upminster today and were wearing out walking boots and coats so I popped in about 11am to grab some bits for our dinner. The young man security guard made a point of coming over and standing opposite me with his arms crossed as if I were looking to steal something. He made me feel very uncomfortable as my phone was playing up and it took me longer than usual to pay. As soon as I made my payment he uncrossed his arms and walked away. Not my usual experience of this store it's normally a pleasure to shop here. I guess if your not dressed correctly there is a judgement made. Quite upset by how I was made to feel today.
November 2024 by madam max
l am extremely upset to be told that te cheese I bought for a special occasion will be out of date in two day at the price of £13 I find it unacceptable to be told by phone its not to be refunded as it in date at time if puchase. Very disappointed with the outcome. I will tell all to check dates in future as m n a don't care.
October 2024 by Simon Fisher
M & S Food is located opposite Upminster Railway station with easy access to the ground floor and access for wheelchairs. The rear access has a lift that takes you to the ground floor - wheelchair friendly. Has limited on-site parking but check the parking conditions for payment. Behind M & S there's a separate carpark I think Rooms department store owns, again check the carpark conditions for payment which is affordable for the area. M & S food there's a good choice from the classic item to something special and affordable compared to other food shops of it's type. On many visits I always receive great service and it's a pleasure to shop in the store.
October 2024 by Artis Lejnieks
very good shop no have finish day price ,week coming looking chipper food ,no understand what m&s not sale chipper same Tesco Asda
September 2024 by Martin McGoldrick
I visited this store on the afternoon of Wednesday the 11th of September, and oh my goodness I encountered a super rude member of staff at the salad fridge, upon asking why a lot of the items were frozen (and shouldn't have really been on sale).. the woman who was a bit older and should know how to speak to customers was as mentioned super rude... another customer asked me what's her problem.. meaning the member of staff. Really M&S train your staff how to talk to people.
September 2024 by Tia Brooker
Absolutely fantastic service from Shelly so friendly and helpful
August 2024 by Kalina S
I visited the Marks & Spencer in Upminster on Tuesday evening around 8 PM to do some grocery shopping, and initially, everything was fine. However, our experience quickly soured due to the behavior of one particular employee. This young woman, likely in her early 20s, with dark medium-length hair, a slim build, and of medium height, began following us around the store.
Each time she passed by, she gave me a rude, arrogant look that made me feel incredibly uncomfortable, almost like she was some sort of Gestapo officer. Her awful attitude was aggravating, and it felt like she was trying to intimidate us rather than simply do her job.
To be clear, I am not asking for any special treatment, but as a paying customer, I expect to be able to shop in peace without being subjected to such disrespectful behavior. This young woman?s attitude was far from acceptable, and it took a lot of restraint not to confront her right then and there.
If this happens again on my next visit, I will not hesitate to make a scene and demand to speak with her manager. Customers should not have to deal with such unnecessary hostility, especially from someone who is supposed to be helping them.
April 2024 by Jo A
Quite an impressive store! It appears small, but they stock all you could need! The shelves are never empty! I love it here
August 2023 by Amerdeep Singh
Went in to store last week and was looking for help and advice for some things for my daughter. And staff member Paige was an absolute delight. Welcoming, professional and went above and beyond to advise and help. In this day and age its hard to find anyone who actually represents with pride. She is an absolute credit to Marks and Spencers. Refreshingly surprised and would now make this my daily M and S
