November 2023 by Silan Gul
Very unhappy with my experience! It?s my daughters birthday today I bought a helium balloon from works . I took it home and it burst I took it back as it burst within 30 minutes by itself . HELEN who works in Twickenham Works was very rude and unprofessional, she didn?t believe that it burst by itself and she blamed me ! Very rude to me and gave me an attitude you should train your staff to speak to customers properly
November 2023 by Eddie Kearns
I would rate 0 if I could. Helen behind the till was the rudest person I have ever met. A balloon I bought in the twickenham shop burst because she sold me one that was damaged. I went to the shop and she preceded to raise her voice saying I was lying and berating me infront of customers. Her attitude was honestly the worst thing I?ve ever seen.
September 2023 by I CORR
Nice, helpful staff and bought what I was looking for. Thanks!
August 2023 by Sana Fathima
Good stuff, love the stationary and arts stuff! Good quality and affordable prices.. wide range of books, arts, toys, creativity books for kids, scratch books. Watch out for sale period, you get pretty good discounts
June 2023 by Lewis Berrie
Brilliant store. Dog friendly, Helpful and friendly staff, Aircon in the hot summer days and a Vast range of good stock. Will be returning.
June 2023 by Ollie F
This store has lots of choices of books and Arts & Crafts and The Staff are really friendly
June 2023 by Orla Kemp
10/10 shop so many bargains and best staff ever
June 2023 by Mobile Phone
Very friendly staff always helpful!
February 2023 by error_ 404
I recently vacated my home. So knowing this, me and my friend Lenneby visited "the works" looking for some house warming stationary. However I was disgusted to find out that this horror show of a shop did not sell 2 mm ball point pens, and they only sold "Felt Tips!" Or some sort of peasantry writing device. As me and Lenneby have a great deal of "South- Ealing humour" as my Mama would put it, we simply laughed off the matter. Although, one thing us gentlemen could not laugh off was the fact that "the works" did not sell the finest glue made from vegan recycled goose menuer. This greatly frustrates me and pushed me past the point of no return. So, I took my business elsewhere. To WH Smith's located in Hammersmith
February 2023 by janicefY6161VE
Coffee nice!! The cafe is not clean , toilets disgusting , couldn't use them!!! Two young staff more interesting being on their phones !! Place lacks management ! To guide the young staff get this place cleaned up !! Won't be back
February 2023 by Smiles_ Correa
I recently vacated my home. So knowing this, me and my friend Lenneby visited "the works" looking for some house warming stationary. However I was disgusted to find out that this horror show of a shop did not sell 2 mm ball point pens, and they only sold "Felt Tips!" Or some sort of peasantry writing device. As me and Lenneby have a great deal of "South- Ealing humour" as my Mama would put it, we simply laughed off the matter. Although, one thing us gentlemen could not laugh off was the fact that "the works" did not sell the finest glue made from vegan recycled goose menuer. This greatly frustrates me and pushed me past the point of no return. So, I took my business elsewhere. To WH Smith's located in Hammersmith
September 2022 by Cem ERTEN
Great store for any stationary supplies, hobby materials, clays, woods, brushes, small games, hobby books, novels and lots of other things. You can buy gifts or re-stock any material you need. The staff is always friendly and helpful. I visit this store quite often.
July 2022 by char b
Went in on a mission to find some double sided velcro dots so I could make a book for my non verbal son. The shop didn't have any however one of the lovely ladies working there gave me some from her own supply so I could make it. I'm so grateful and the book has been a great success. ?
June 2022 by Logan Angus- James
It?s just amazing especially if ur a witch they have very useful books and a complete bargain
February 2022 by Nimra Malik
Always have a pleasant experience at this branch! The manager is absolutely fab and so is one of the staff (I will catch their names next time & update) they go out of their way. Incredible service.
